Gordon Banks
lvl.2
Flight distance : 2270636 ft
United States
Offline
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DJI Stephen Posted at 2-17 09:44
Hello and good day Gordon Banks. I am sorry for the trouble this has caused and thank you for reaching out. This is not the experience we want you to have with your DJI Osmo Action. Are you able to post a sample video of the said issue for us to be able to see and help you further with regards to this matter? For reference the DJI Osmo Action 's Operating Temperature is from -10 to 40°C ( 14 to 104°F ). Please keep us posted. Thank you.
DJI Stephen.... A sample video will not demonstrate how the Osmo Action’s buttons fail at lower temperatures. The Osmo Action will not operate properly below around 25F. Please note my camera battery is usually fully charged before shooting skiing outdoors. Please let your Osmo Action design engineers know about this cold weather issue and improve the 2.0 version of the action cam for next year. |
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