fans8b803c8d
Second Officer
Flight distance : 55305 ft
Hong Kong
Offline
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Hello DJI Gamora
I'm happy to say that refreshing the firmware has fixed the issue. The Camera Settings can now be called up with the first press of the C2 button as expected. Appreciate the suggestion.
But I should add that refreshing the firmware was an agonisingly painful ordeal. More than 40 stalls due to network errors (there's nothing wrong with my fibre-optic broadband connection) and the entire process of downloading / transmitting / updating took an hour and a half. 90 minutes of my life is ebbing away watching a progress bar creep along, stall, restart, stall again... I'm sorry but is this really necessary in 2020?
Furthermore, I'd be intrigued to know this - what kind of voodoo is DJI using in its software that 'magically' restores malfunctioning hardware or software by refreshing a device's firmware?
I'm a huge fan of DJI gear, I have 5 drones and a Ronin S, I use them professionally and I'm well used to updating gear firmware, but sometimes the customer experience is beyond frustrating to say the least. |
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