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question on warranty and dji refresh
986 3 2020-2-18
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fans6cc339a9
lvl.3
Flight distance : 3931503 ft
United States
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can you tell me how long the warranty is still good for and is this drone (never used yet) able to get DJI refresh?  It may have been a replacement from my DJI refresh, I can't remember.  I have 3 P4P's.  This one has never been flown.  Thanks,

Serial # - 111U3G9H002W684


Michael
2020-2-18
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DJI Diana
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Flight distance : 2408 ft

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Hi, thanks for contacting DJI Forum. Upon checking on this serial number 11U3G9H002W684 it is bound with the DJI Care Refresh that will expire 2020/10/14 and it has one replacement left. May we ask for your location? For the DJI Care Refresh, it is not recommended to purchase the service plan twice if the unit has DJI Care Refresh record you cannot purchase it again. Thanks for understanding. If any questions, please let us know.
2020-2-18
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djiuser_keYGENiFPePv
lvl.1
United Kingdom
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Hi guys ,
I brought my Mavic mini on release November 2019 , I purchased the refresh along at the same time ,  I have not taken my mini out of the box yet and as is it has not been activated .
My question is does my care refresh start once I open and activate the drone ?!! Or is it already activated on the purchase therefore will run out of warrenty by the time I open and use the drone ?!!
2020-2-23
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DJI Mindy
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Flight distance : 7 ft
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djiuser_keYGENiFPePv Posted at 2-23 07:44
Hi guys ,
I brought my Mavic mini on release November 2019 , I purchased the refresh along at the same time ,  I have not taken my mini out of the box yet and as is it has not been activated .
My question is does my care refresh start once I open and activate the drone ?!! Or is it already activated on the purchase therefore will run out of warrenty by the time I open and use the drone ?!!

Hi there, if you purchase Mavic Mini together with DJI Care Refresh on the official DJI website, it shall take effect on the second day after the date of shipment. You may check the status here: https://service.dji.com/djicare/coverage
2020-2-23
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