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Care Refresh renewal question
686 3 2020-3-5
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graywoulf
lvl.4
Flight distance : 91033 ft
United States
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Greetings,

How many times can I renew my Care Refresh plan? I have never used it and I have renewed it just one time so far and would like to renew it again if I can.

Thanks.
2020-3-5
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DJI Gamora
Administrator

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Hi, thank you for bringing this query to us. The DJI Care refresh can only be renewed once. DJI care refresh plus can only be purchase one time upon the expiry of your DJI Care refresh. Hope this helps.Thank you for your continued support!
2020-3-5
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graywoulf
lvl.4
Flight distance : 91033 ft
United States
Offline

DJI Gamora Posted at 3-5 09:28
Hi, thank you for bringing this query to us. The DJI Care refresh can only be renewed once. DJI care refresh plus can only be purchase one time upon the expiry of your DJI Care refresh. Hope this helps.Thank you for your continued support!

Hi and thank you for your reply and information. I am disappointed to hear this news to be honest. Since I never had to use the Care Refresh for my Spark, I was hoping that it could be extended again. Sad to think that I am on my own now.
2020-3-9
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DJI Gamora
Administrator

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graywoulf Posted at 3-9 22:14
Hi and thank you for your reply and information. I am disappointed to hear this news to be honest. Since I never had to use the Care Refresh for my Spark, I was hoping that it could be extended again. Sad to think that I am on my own now.

Hi, thank you for your response. We totally understand your request however we have specific time frame to these products to be available on a certain time. Hoping your understanding and support. Cheers!
2020-3-12
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