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Where to go for DJI repair of malfunctioning Mavic Mini
865 2 2020-3-7
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fans0a099f1d
lvl.1
United States
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Hi all. How do I return this for a refresh?  After 10 or more regular flights I accidentally backed into a fairly low tree and it tumbled 20 ft through some branches and came to rest in some weeds. Now it is stuck in Red-Yellow-Green diagnostic mode and won't connect. I tried going to the DJI site and to my account but all I acn find are FAQs.  Is there a link someone can post here that I can use one of my two refresh that I paid for?   The Mini has no scratches on the body and the camera gimbal seems to be free and smooth. There are a couple of minor chips in two of the props but this was a very minor crash. I've crashed freestyle drones much harder than that and they worked fine after dusting off..  Have pity on a poor freestyle multirotor pilot who has bought a Mavic Mini. ,,,,  HELP, DJI Mavic Mini is useless.
2020-3-7
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DJI Natalia
Administrator

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Hi there, I'm sorry about the accident. Please kindly contact our support at the link below to open a case and send the drone in, we'll do our best to help this out.
http://www.dji.com/support
If there is any further assistance needed, please feel free to let us know. Thanks.
2020-3-7
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SupBro
First Officer
Flight distance : 1454193 ft
  • >>>
United States
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You can also call them

UNITED STATES & CANADA

+1 (818) 235 0789

Mon-Fri 7:00AM - 5:00PM (PST)


Or start it yourself here: https://repair.dji.com/repair/index?site=brandsite&from=nav
2020-3-9
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