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1238 19 2020-3-8
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djiuser_nTi3qqA6HMpU
lvl.4
Flight distance : 219009 ft
Italy
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Hello I placed an order on January 24th with shipping within 10-15 working days. I am well aware of the problems of the Chinese New Year and the coronavirus. Can you have more detailed information? thank you
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2020-3-8
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DJI Mindy
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Flight distance : 7 ft
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We sincerely apologize for the inconvenience caused by the delayed shipment, we will verify with the related team of the estimated shipping date and come back to you soon, thank you.
2020-3-8
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DJI Mindy
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Thanks for your patience, your order has been shipped, you should have received the tracking number via email, hope you will get it soon. Stay safe.
2020-3-10
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djiuser_nTi3qqA6HMpU
lvl.4
Flight distance : 219009 ft
Italy
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thank you very much. I will inform you as soon as the package arrives
2020-3-11
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DJI Mindy
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djiuser_nTi3qqA6HMpU Posted at 3-11 11:28
thank you very much. I will inform you as soon as the package arrives

No problem, please keep us updated if there is any other problem.
2020-3-11
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djiuser_nTi3qqA6HMpU
lvl.4
Flight distance : 219009 ft
Italy
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DJI Mindy Posted at 3-11 22:16
No problem, please keep us updated if there is any other problem.

Thankyou!!!!
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2020-3-17
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DJI Mindy
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Glad to know the package has been delivered, enjoy flying.
2020-3-17
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djiuser_XCpjqf1d7D00
lvl.1
Flight distance : 408081 ft
United States
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I ordered a mavic mini on 3/12 and still say awaiting shipment
2020-3-17
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DJI Mindy
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djiuser_XCpjqf1d7D00 Posted at 3-17 20:14
I ordered a mavic mini on 3/12 and still say awaiting shipment

Sorry for the inconvenience caused because of the shipment delay. We have verified with the team that the Micro SD card is currently out of stock, is it OK we ship the Mavic Mini Fly More Combo firstly?
2020-3-18
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djiuser_XCpjqf1d7D00
lvl.1
Flight distance : 408081 ft
United States
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Yes that’s fine
2020-3-21
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DJI Mindy
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It seems the Micro SD card has been shipped in advance and you should have received the tracking number, we will verify with the team when the drone will be shipped and come back to you soon.
2020-3-21
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djiuser_XCpjqf1d7D00
lvl.1
Flight distance : 408081 ft
United States
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Ok thanks I can’t wait
2020-3-21
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djiuser_XCpjqf1d7D00
lvl.1
Flight distance : 408081 ft
United States
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Was my mavic mini shipped ? I got a tracking number for the micro sd card . I was just wondering when will the drone be shipped
2020-3-22
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DJI Mindy
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djiuser_XCpjqf1d7D00 Posted at 3-22 18:38
Was my mavic mini shipped ? I got a tracking number for the micro sd card . I was just wondering when will the drone be shipped

We've verified with the team that the drone is expected to be shipped within this week, please note the email notification about the tracking number, thanks.
2020-3-22
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djiuser_XCpjqf1d7D00
lvl.1
Flight distance : 408081 ft
United States
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I got my mavic mini this morning, you are the best ever
2020-3-30
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DJI Mindy
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djiuser_XCpjqf1d7D00 Posted at 3-30 07:02
I got my mavic mini this morning, you are the best ever

Glad to know you've received it and thanks for your kind words, we will keep going. Stay safe.
2020-3-31
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djiuser_XCpjqf1d7D00
lvl.1
Flight distance : 408081 ft
United States
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Sorry to bother but I have a stuck gimble error on my mavic mini that won’t go away but the gimble doesn’t seem to be stuck and is rotating normally. Need help
2020-4-5
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DJI Mindy
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djiuser_XCpjqf1d7D00 Posted at 4-5 19:45
Sorry to bother but I have a stuck gimble error on my mavic mini that won’t go away but the gimble doesn’t seem to be stuck and is rotating normally. Need help

Please check if debris or a part is stuck in the gimbal, for example, the aircraft was powered on when it was folded, or the gimbal protector was not removed. Please remove the debris or part that is stuck in the gimbal, restart the aircraft, and then recalibrate the gimbal in the APP.
2020-4-6
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djiuser_XCpjqf1d7D00
lvl.1
Flight distance : 408081 ft
United States
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It worked !!! You are the best !!!!!!!!!
2020-4-6
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DJI Mindy
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djiuser_XCpjqf1d7D00 Posted at 4-6 08:07
It worked !!! You are the best !!!!!!!!!

Glad to know it helps, hope you enjoy flying when you are able to fly the drone, stay safe first.
2020-4-6
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