mavic mini landing gear cracked
2979 6 2020-3-9
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djiuser_MFbTew3BJDjX
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Hello,
I received a new Mavic Mini a couple months ago.  During a recent small low level flight..   i crashed it slightly ,  and one of the landing gear legs cracked.
I don't have DJI refresh / care.   I was just wanting to get an idea of what it would cost to repair this ?   I attached a picture of the leg part that is cracked.

Thanks for any input in advance !


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2020-3-9
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DJI Stephen
DJI team
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Hello and good day. I am sorry to read and to know what happened to your DJI Mavic Mini. Since this unfortunate incident happened and there was a crash that happened. Kindly please contact out DJI Support Team for further assistance at https://www.dji.com/support?site=brandsite&from=nav. We would our best to fix the said drone and a corresponding resolution would be provided. Again I am sorry for the trouble and thank you for your understanding.
2020-3-9
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djiuser_MFbTew3BJDjX
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Thanks,  I already have reached out to support and am preparing to ship my mini in for repair..    but just wanted to get an idea of how much it's going to cost ?
2020-3-9
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djiuser_MFbTew3BJDjX
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DJI Stephen Posted at 3-9 10:07
Hello and good day. I am sorry to read and to know what happened to your DJI Mavic Mini. Since this unfortunate incident happened and there was a crash that happened. Kindly please contact out DJI Support Team for further assistance at https://www.dji.com/support?site=brandsite&from=nav. We would our best to fix the said drone and a corresponding resolution would be provided. Again I am sorry for the trouble and thank you for your understanding.

I also was curious..  when I do send my mavic mini into DJI for repair can I at that time as well,   sign up and purchase   DJI Care / Refresh ?
2020-3-9
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DJI Stephen
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djiuser_MFbTew3BJDjX Posted at 3-9 10:36
I also was curious..  when I do send my mavic mini into DJI for repair can I at that time as well,   sign up and purchase   DJI Care / Refresh ?

We have the price of the main pars here for reference: https://repair.dji.com/repair/price-inquiry
Our team will make damage assessment once the drone arrives and then the quotation will be sent to you via email.
After the drone is repaired, we will send you DJI Care Refresh email invitation, you are able to purchase it directly within 72 hours.
2020-3-9
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djiuser_MFbTew3BJDjX
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DJI Stephen Posted at 3-9 19:06
We have the price of the main pars here for reference: https://repair.dji.com/repair/price-inquiry
Our team will make damage assessment once the drone arrives and then the quotation will be sent to you via email.
After the drone is repaired, we will send you DJI Care Refresh email invitation, you are able to purchase it directly within 72 hours.

cool !   Thanks
2020-3-10
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DJI Stephen
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You are very much welcome. If you have any other inquiries of concerns with DJI. Please feel free to post it here at DJI Forum. We are here to help and support you. Thank you.
2020-3-10
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