Just purchased a Mavic 2 Zoom yesterday.  Updated all firmwares, read all manuals, and on my first test flight I am getting "Gimbal Overload" error.

Confirmed the gimbal clamp/cover is removed properly.  Tried powering down drone, controller, app, then restarting all in reverse order (app first, controller, drone).  Tried doing a gimbal calibration and it gets stuck bouncing between 80-89%.

Suggestions on how to get this fixed immediately?  Thank you.

Did you check to ensure that any thin plastic membrane/tape has been removed from the gimbal area. Sometimes only part of it peels off.

EFRPIC Posted at 3-15 14:32
Did you check to ensure that any thin plastic membrane/tape has been removed from the gimbal area. Sometimes only part of it peels off.

Yes all plastic tape and packaging is removed.  Gimbal cover removed.

Here is a video showing the failure: https://youtu.be/k5FnQ_RWACw

Have additionally created DJI support request #2652316.

Hi there, sorry for the inconvenience. I have checked your ticket number, to know that you have exchanged for a new unit which is working fine, really glad to know that. Happy flying!