MedicFL1
lvl.4
Flight distance : 4358570 ft
United States
Offline
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DJI Mindy Posted at 6-21 02:50
Thanks for the details, upon checking the case, our support in Twitter has escalated your concerns to the local repair center for further evaluation, we will have someone to contact you in working hours soon, please sit tight, thank you.
"Dear customer, We regret that the serv ice is not covered by warranty based on the results of damage assessment. Parts and labor listed below. Top and lower shell damaged; Expansion kit button damaged; Battery compartment damaged, batteries do not eject; main controller issue; Test MC functions normal, rtk connects with no issues. M2, m3 antenna mount and covers damaged; 10% discount applied. We will either repair it or replace it with a product that’s new or equivalent to new in both performance and reliability after payment has been received. For more information,...""
The Matrice 210 RTK Went to Repair for a Failed Main Controller Board - Can not Take off , N/A shown for SN- N/A For Battery Information
This repair remark is for a different Matrice 210 RTK. CAS-4375330-P2H7B3
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