Tried to refresh smart controller firmware today
Freeze at 99%Turned off SC and then turned on
Got nothing on the screen, SC is flashing red light and vibrating for long time when turning on/off
DJI Assistant is unable to recognize SC so no new firmware upgrade possible.
Please help

Hi Thomados, please make sure you have downloaded the latest DJI Assistant 2 For Mavic from the DJI official web: https://www.dji.com/smart-controller/downloads;
May we know the present firmware version of your remote controller and what version would you like to update to? Thank you.

DJI Natalia Posted at 3-21 02:55
Hi Thomados, please make sure you have downloaded the latest DJI Assistant 2 For Mavic from the DJI official web: https://www.dji.com/smart-controller/downloads;
May we know the present firmware version of your remote controller and what version would you like to update to? Thank you.

I use DJI Assistant 2 For Mavic v2.0.10
it's the newest version.
No idea on the current firmware. I did not write it down before operation
I was doing a firmware refresh to ensure I got the latest

Thomados6 Posted at 3-21 03:44
I use DJI Assistant 2 For Mavic v2.0.10
it's the newest version.
No idea on the current firmware. I did not write it down before operation

Hi Thomados, thanks for your reply. If the issue still persists, please kindly contact our support at the link below to open a case and send the it in for a diagnosis, we'll do our best to help this out. http://www.dji.com/support