OBSP
lvl.1
Germany
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DJI Natalia Posted at 3-31 00:52
Hi there, we are sorry to hear about the difficulties that you encountered. May we know the model and the OS of your mobile device? At the same time, please let us know the app version and provide us with a screenshot of the error in the app, we'll help you check it. Thanks.
Thanks for your response, I have a Gigaset GS180 with Android Oreo which worked well with all other DJI RCs I have (gl300a, gl300c, gl358wb). I can't see an error in the app, because the RC doesn't connect via USB. The app version is DJI GO v3.1.59(763_go3_googlePlay).
I read that these issues might be due to a bad HDMI module and were gone when exchanging it, however I will send the RC back to the person I bought it from, because he told me that it was working. |
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