-=TOKWA=-
lvl.1
Philippines
Offline
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DJI Natalia Posted at 3-31 20:33
Hi there, we are sorry about the accident. For fly safety considering, you are recommended to send the drone in for a thorough diagnosis.
You may start an online repair request on our official web and then send it back. Here is the link: https://repair.dji.com/repair/index?site=brandsite&from=nav; Or contact our support team at this link: http://www.dji.com/support to open a case and then send it in. We'll do our best to help this out.
Please be advised that due to COVID-19 prevention and traffic controls, product repairs and shipment times are expected to be delayed.
hi,
i was able extract this from the flight recordswhich motor is failing?
.342 : {root}INFO:FLASH REGISTER3 R=0x64||
2.342 : {root}INFO:INFO: FLASH STATUS REGISTER1 = 0x0||
2.342 : {root}INFO:INFO: FLASH STATUS REGISTER2 = 0x2||
2.343 : {root}INFO:INFO: FLASH STATUS REGISTER3 = 0x64||
2.343 : 0 [L-SENSOR][ASR]sync host lead offset 0xb6||
2.343 : {root}INFO:lib_route_init ok||
2.343 : 0 [L-SENSOR][ASR]asr host sync start
2.343 : {root}INFO:link_host_init ok.||
2.343 : {root}INFO:link_init <0> link_host, ret(0x0)||
2.343 : {root}INFO:link_init <1> link_ofdm, ret(0x0)||
2.343 : {root}INFO:link_init <2> link_vo, ret(0x0)||
2.343 : {root}INFO:link_init <3> link_ipc_server, ret(0x0)||
2.343 : {root}INFO:h22 efuse ope flash record times=0 ||
2.343 : 0 [L-SYS]MATH_LIB VERSION: v2.4.0.2
2.343 : 0 [L-SENSOR] hw_ver voltage: 0
2.344 : 0 [L-SENSOR][ASR]need re sync host load_offset, freq=0x190||
2.344 : 0 [L-SENSOR][ASR]need re sync host load_offset, freq=0x190||
2.344 : 0 [L-SENSOR][ASR]need re sync host load_offset, freq=0x190||
2.344 : 0 [L-SENSOR][ASR]need re sync host load_offset, freq=0x190||
2.344 : 0 [L-FMU/MOTOR]read motor force disable flag successfully!
2.344 : 0 [L-SENSOR]imu group1 ok
2.344 : 0 [L-GYRO_ACC]imu_1 group->sensor_id:20bb4875
2.344 : 0 [L-GYRO_ACC]gyr_acc_config.msc_req_side62) |
2.344 : 0 [L-DBG1]cali_switch_config.imu_porp_cali2) |
2.344 : 0 [L-GYRO_ACC]turn on temp ctrl(0), cur_temp:-50.0, reason:temp ctrl core init |
2.344 : 0 [L-FDI]imu cali bad flag is -1
2.344 : 0 [L-GYRO_ACC]turn on temp ctrl(0), cur_temp:0.0, reason:gyro_acc_tmp_ctl_init |
2.344 : 0 [L-GYRO_ACC]w cheby2_config_5th fz=160.000000 hz, As=50.000000, fs=2000.00,init=1
2.345 : 0 [L-GYRO_ACC]a fz=45.000000 hz,As=80.000000,fs=2000.00,inited=1
2.345 : 0 [L-GYRO_ACC]vib detect hp: fc= 20.000000 hz; fs=2000.000000 hz
17.266 : 712 [L-FMU/MOTOR]esc[2] selftest err 0x2
17.285 : 713 [L-FMU/MOTOR]esc[2] selftest err 0x2
17.307 : 714 [L-FMU/MOTOR]esc[2] selftest err 0x2
17.346 : 716 [L-FMU/MOTOR]esc[2] selftest err 0x2
17.366 : 717 [L-FMU/MOTOR]esc[2] selftest err 0x2
17.385 : 718 [L-FMU/MOTOR]esc[2] selftest err 0x2
17.406 : 719 [L-FMU/MOTOR]esc[2] selftest err 0x2
17.425 : 720 [L-FMU/MOTOR]esc[2] selftest err 0x2
17.446 : 721 [L-FMU/MOTOR]esc[2] selftest err 0x2
17.466 : 722 [L-FMU/MOTOR]esc[2] selftest err 0x2
17.485 : 723 [L-FMU/MOTOR]esc[2] selftest err 0x2
17.506 : 724 [L-FMU/MOTOR]esc[2] selftest err 0x2
17.526 : 725 [L-FMU/MOTOR]esc[2] selftest err 0x2
17.546 : 726 [L-FMU/MOTOR]esc[2] selftest err 0x2
17.586 : 728 [L-FMU/MOTOR]esc[2] selftest err 0x2
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