I bought a Mavic Air and when I tried to authenticate it, it says Error Code 1112. Am I doing something wrong here? Can anyone help me? SN: 0k1df271addp08

Hi there, we are sorry to inform you that your product is unable to be activated because it was reported as stolen during transportation. In order to protect your rights and interests, please contact the party who sold you the product for a refund (if it is a gift, you can report this issue to the person who gives you the gift).

Were you able to resolve the issue? I have the same problem with my brand new DJI FPV purchased from Best Buy Canada. We're past the return/refund date and I don't know what to do... Best Buy is one of the largest electronics retailers here in Canada.