DJI Natalia
Administrator
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Hi there, thanks for providing the video. It seems there is something wrong with the image transmission, it is normally caused by signal interference or poor performance of mobile devices. Please refer to the following troubleshooting:
1. Please ensure the firmware version of the aircraft, remote controller and App are all the latest.
2. Please further check the surroundings' condition and the using time. If the mobile device is under hot condition (it is hot or you have already used it for a while), the CPU of the mobile device may be affected, by which its performance is worse and leads to abnormal display.
3. You are recommended to change another phone to double-check.
4. Please try to change surroundings, it may because of the signal interference.
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