Alex of Smeg
New
United Kingdom
Offline
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I'm having trouble with the camera on my Mavic Pro. It will not focus on anything, the whole screen is just super blurry. I can tap on screen and it makes the noise as if it has gained focus but still just a blur. Even in MF, I can go through the entire focal range and it won't focus on anything. It's as if the mechanism is only operating in a portion of its entire range. For example if macro was 0% and infinity was 100%, it only seems to operate between 80-100% - you can see this in the video linked below:
https://photos.app.goo.gl/LYNuah8s7joR7vCZ9
Also, the auto exposure doesn't seem to operate at all. I can turn the device towards the sun and the screen just goes white
All I can think is that it's a hardware issue - the camera focus mechanism is faulty. I have tried everything I've been advised to such as:
Checked all camera settings both in Auto and Manual
Calibrate IMU, gimbal, compass
Reset camera settings
Downgraded to previous firmwares and also updated back to latest on both AC and RC
Factory Reset
Removed SD card
Uninstalled and reinstalled android app
Tried using different android device
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