Successful personal repair and getting DJI refresh.
421 5 2020-4-9
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darksp
New

Netherlands
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Hi,

I had a drone accident yesterday but was able to repair my drone and it's fully operational. I recently got the drone so is it possible to get DJI care refresh? I can show the drone is operating 100%.

Thanks.


2020-4-9
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Bezik
lvl.4
Flight distance : 420646 ft
United Kingdom
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i believe you only have 48hrs after activation to buy the refresh
found this https://repair.dji.com/en/djicare/customerupload looks like there is a chance to get it after 48hrs
2020-4-9
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darksp
New

Netherlands
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Hi Bezik,

Thanks, I'm aware I can get it after 48hrs if I do a video showing it's 100% operational but I just want to make sure if it will be accepted since I've done a personal repair.

I should have gotten DJI Care refresh first-time but I didn't know Mavic Mini was fragile.
2020-4-9
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Bezik
lvl.4
Flight distance : 420646 ft
United Kingdom
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darksp@me.com Posted at 4-9 06:04
Hi Bezik,

Thanks, I'm aware I can get it after 48hrs if I do a video showing it's 100% operational but I just want to make sure if it will be accepted since I've done a personal repair.

i guess the chances of getting the refresh after doing repairs depends on how bad the damage was and how visible it is, do you have a picture that you can post that shows the damage/repair?
2020-4-9
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m80116
Second Officer
Flight distance : 3264131 ft
Italy
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It depends whether it was a mitigation repair or botched repair where additional damage could be attributed to improper rapair techniques.

I don't think you should now (use CR)... let the experience roll in and and perhaps after some months make up your mind about CR usage.
2020-4-9
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi darksp, we do not recommend customer to repair the drone on your own, please send email to djicare@dji.com for further verification. The team will help check whether you are still able to purchase the service.
2020-4-10
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