Vision Sensor Calibration grayed out in Assistant 2 app
2513 2 2020-4-15
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djiflyer
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United States
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My Mavic Air is telling me the vision sensing system needs to be recalibrated.  When I connect it to the assistant 2 app via USB the option to start the calibration process is grayed out.  Any help in making it active would be appreciated?  Thank You...
2020-4-15
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi djiflyer, may we verify the version of your DJI Assistant 2? What computer are you using? A display that’s 14 inches or bigger is recommended for the calibration.
Please set the display’s resolution to the recommended default value. (Usually, the 14-inch display’s resolution should be set at 1366*768 or 1440*900. The 17-inch display’s resolution: 1366*768 or 1280*720. The 19-inch display’s resolution: 1366*768 or 1440*900. The 22-inch display’s resolution: 1680*1050 or 1920*1080. The 24-inch display’s resolution: 1920*1080 or 1920*1200.)
If the issue persists, may we have a picture of your grey screen?
2020-4-16
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fanse36d3f2e
lvl.2
Flight distance : 331998 ft
Romania
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I have the same problem on a mac laptop 15". I have tried to install the latest version of DJI Assistant 2 which installs successfully but there is an additional software (android something) which can't be installed because it is not compatible with my OS (Monterey 12.4). What should I do? What is the recommended resolution for 15inch screen?
2022-6-16
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