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Updated to latest RC firmware - no P3P dead
396 29 4-15 16:10
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dronecoyote
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So made the mistake of upgrading - the FW is so flaky.  I had a working P3 Pro and RC.  Did a flight and it kept nagging me around Firmware out of date, update required.

So I updated the RC firmware to the latest 1.9.2 (was on much older version, like 1.5.x or something)

It seemed to work, but now the RC and DJI Pro app cannot even connect to my AC.
All I see is blank screen and in blinking red across top "Remote Controller Signal Week"

The AC is powered up and the lights just blink yellow.  

Really irritating as this was all working fine before.  So now what?  I checked to see if I could downgrade the RC and the downgrade FW menu simply says "No available firmware for downgrade".

What do i do?


4-15 16:10
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dronecoyote
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Screenshot_20200415-172322_DJI GO.jpg
Screenshot_20200415-172306_DJI GO.jpg
4-15 16:24
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dronecoyote
lvl.2

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Screenshot_20200415-172538_DJI GO.jpg
4-15 16:28
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DJI Natalia
Administrator

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Hi there, I'm sorry to hear the issue, could you please re-update the firmware to see if the issue persists or not? Thanks.
4-16 03:05
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dronecoyote
lvl.2

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So updated the aircraft to 1.11.30 - didn't help - nothing works!!!  I'm so irritated (forced to use PC language) at DJI for all this firmware crap.  My controller is still stuck on this "remote controller signal week" - won't connect to the aircraft.
The aircraft now does the following when turned on:
Led light - solid red, then blinks red-green, then back to solid red - seems to be some time frame on it.
Nav lights - two solid red, other two blinking yellow.

RC still at firwmare 1.9.2 - which is the garbage that started this whole mess.

So now what!  
4-16 09:25
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dronecoyote
lvl.2

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Also of note.  If I leave the controller on, after about 5 minutes it starts making this annoying "beep-------beep------beep" sound, then just turns itself off..
4-16 09:29
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dronecoyote
lvl.2

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This was the latest in the "results" file on the sd card from the aircraft - really odd how the dates went from 2020 when I flew yesterday to now it's the year 2014:

========== 2020.04.15 13:39:58 =====================
Packet: P3X_FW_V01.08.0080.bin
Result: Abort.
The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

========== 2020.04.15 13:51:34 =====================
Packet: P3X_FW_V01.08.0080.bin
Result: Abort.
The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

========== 2020.04.15 14:03:22 =====================
Packet: P3X_FW_V01.08.0080.bin
Result: Abort.
The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.08.0080.bin
Result: Abort.
The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3X_FW_V01.08.0080.bin
Result: Abort.
The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

========== 2014.01.01 00:00:51 remo-con disconnect======
Packet: P3X_FW_V01.11.0030.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:13 remo-con disconnect======
Packet: P3X_FW_V01.11.0030.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.
4-16 09:36
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DJI Natalia
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Hi there, if you failed to upgrade the firmware frequently, please follow the methods below to send us the log files under the hidden folder in SD card:
1. Click the hidden folder option in the system according to the following method:
Windows: https://www.howtogeek.com/howto/ ... s-in-windows-vista/
Mac: https://nektony.com/how-to/show-hidden-files-on-mac
2. Find the hidden folder MISC in the root directory of the SD card, and find the LOG folder.
3. Please send us the TXT files (the log files) in the LOG folder for analysis. You may upload the log files to Google Drive or Dropbox and then share the link with us. Thank you.


PS: The LOG file store in the hidden file of the SD card catalog: \MISC\LOG\, you need to show the hidden file in system settings, LOG file named as P3X_FW_LOG_AB.txt  (Take Phantom 3 Professional as an example). The LOG file end with LOG_AB.txt.

4-16 22:59
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fans809aaec3
lvl.1
Chile
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This work for you??
I have the same problem plus the password doesnt work (i know is 12341234 but doesnt works
4-17 19:50
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fans809aaec3
lvl.1
Chile
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DJI Natalia Posted at 4-16 22:59
Hi there, if you failed to upgrade the firmware frequently, please follow the methods below to send us the log files under the hidden folder in SD card:
1. Click the hidden folder option in the system according to the following method:
Windows: https://www.howtogeek.com/howto/ ... s-in-windows-vista/

Hi! Could you help me with my problem too.
I have p3 4k And yesterday I upgraded and now I cannot connect my rc to the app wifi says Password incorrect but the password is 12341234 but not work. Now i cannot fly my drone
4-18 12:52
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ThunderTwonk
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United Kingdom
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I'm having the same issue also with P3P, I'm pulling my hair at as I literally can't do anything!!!  
4-19 13:24
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DJI Natalia
Administrator

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fans809aaec3 Posted at 4-18 12:52
Hi! Could you help me with my problem too.
I have p3 4k And yesterday I upgraded and now I cannot connect my rc to the app wifi says Password incorrect but the password is 12341234 but not work. Now i cannot fly my drone

Hi there, I have replied to your this post: https://forum.dji.com/forum.php? ... =212708&pid=2129547, thanks.

4-19 23:40
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DJI Natalia
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ThunderTwonk Posted at 4-19 13:24
I'm having the same issue also with P3P, I'm pulling my hair at as I literally can't do anything!!!

Hi there, may I know the specific issue with your P3P?
4-19 23:41
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ThunderTwonk
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DJI Natalia Posted at 4-19 23:41
Hi there, may I know the specific issue with your P3P?

Hi there, I believe it is a similar issue where I tried to update the controller and drone using the DJI GO app but now its constantly telling me update required in the app and when I press this it says its starting the download but then tells me to check my network connection and instantly fails. My network connection is fine and has no issues and then it won't let me connect to the drone at all since this issue started which makes me think its an issue with the firmware in the controller.
4-20 01:46
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DJI Natalia
Administrator

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ThunderTwonk Posted at 4-20 01:46
Hi there, I believe it is a similar issue where I tried to update the controller and drone using the DJI GO app but now its constantly telling me update required in the app and when I press this it says its starting the download but then tells me to check my network connection and instantly fails. My network connection is fine and has no issues and then it won't let me connect to the drone at all since this issue started which makes me think its an issue with the firmware in the controller.

Hi, sorry for the inconvenience. Have you tried to change a network or try another mobile device to see if the issue persists or not?
4-20 05:01
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ThunderTwonk
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DJI Natalia Posted at 4-20 05:01
Hi, sorry for the inconvenience. Have you tried to change a network or try another mobile device to see if the issue persists or not?

I have tried both, neither is solving the issue! I'm getting more and more frustrated because when I spoke to customer service they're telling me to send the drone off to have the controller repaired which will cost around £150 all down to the fact their firmware update bricked the controller despite me following their instructions exactly but they're refusing to admit its their fault because not everyone is experiencing the issue despite the fact a quick google search is showing loads of people with the same issue! I know its not you who's dealing with it so I apologise if that comes across as aggressive towards you but you can imagine how frustrated I'm getting that an expensive drone is now not working because I did what the company told me and tried to keep the firmware up to date and now I'm going to be out of pocket because of it!
4-20 05:10
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dronecoyote
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DJI Natalia, I've been gone over weekend - here's the only file under LOG under the MISC file.  
File Name P3X_FW_LOG_AB.txt
Last Modified: 1/1/2014  (as you can see, I have RARELY updated firmware because it simply never works.

Contents:

[00016817]========== remo-con disconnect. boot(15) ============
[00016953]Firmware [C:\DM368Fw.bin] detected, card sn [0xb0ce39a5].
[00016987][08 00] Firmware upgrade start...
[00521213][08 00] Firmware upgrade finished successfully.
[00521250]Done.

[00012929]========== remo-con disconnect. boot(15) ============
[00012966]Packet [C:\P3X_FW_V01.10.0090.bin] detected, card sn [0x73100789].
[00013010]Packet upgrade start...

[00013055]Packet checking...
[00013095]Packet vlink 01.10.0090 <-> 01.10.0090.
[00013164]Done.

[00013202]Version checking[1]...
[00013283][03 05][00] v34.2.0.9 -> v34.2.0.9
[00013363][03 06][00] v2.3.0.13 -> v2.4.20.28 need upgrade.
[00013405][04 00][00] v1.41.0.0 -> v1.48.0.0 need upgrade.
[00013522][11 00][00] v1.8.0.0 -> v1.8.0.0
[00013622][11 01][00] v1.8.0.0 -> v2.0.0.33 need upgrade.
[00013707][12 00][00] v1.10.0.0 -> v1.11.0.0 need upgrade.
[00013803][12 01][00] v1.10.0.0 -> v1.11.0.0 need upgrade.
[00013897][12 02][00] v1.10.0.0 -> v1.11.0.0 need upgrade.
[00013974][12 03][00] v1.10.0.0 -> v1.11.0.0 need upgrade.
[00014158][15 00][00] v1.1.2.0 -> v1.1.2.0
[00014235][17 00][00] v1.1.1.7 -> v1.1.1.7
[00014353][17 01][00] v1.0.2.7 -> v1.0.2.7
[00014413][19 00][00] v1.0.8.96 -> v1.0.8.96
[00014453][01 00][00] v1.23.3419 -> v1.32.5432 need upgrade
[00014497][01 01][00] v1.23.3419 -> v1.32.5432 need upgrade
[00014546][08 00][00] v0.12.0.4 -> v0.13.0.7 need upgrade.
[00014593][09 00][00] v1.7.0.3 -> v3.0.0.10 need upgrade.
[00014655]Done.

[00016691]Waiting for user confirm...
[00026730]Timeout, start upgrade automatically.

[00026806]Firmware upgrading[1]...
[00039014][01 00] Firmware upgrade start...
[00012154][01 00] Firmware upgrade finished successfully.
[00012195]Done.

[00012235]Packet [C:\P3X_FW_V01.10.0090.bin] resumed, card sn [0x73100789].
[00012282]Packet vlink 01.10.0090 <-> 01.10.0090.
[00012355]Version checking[2]...
[00012431][03 05][00] v34.2.0.9 -> v34.2.0.9
[00012510][03 06][00] v2.3.0.13 -> v2.4.20.28 need upgrade.
[00012676][04 00][00] v1.41.0.0 -> v1.48.0.0 need upgrade.
[00012789][11 00][00] v1.8.0.0 -> v1.8.0.0
[00012910][11 01][00] v1.8.0.0 -> v2.0.0.33, firmware v1.8.0.0 not support.
[00012951][11 01][00] v1.8.0.0 -> v2.0.0.33
[00013038][12 00][00] v1.10.0.0 -> v1.11.0.0 need upgrade.
[00013122][12 01][00] v1.10.0.0 -> v1.11.0.0 need upgrade.
[00013248][12 02][00] v1.10.0.0 -> v1.11.0.0 need upgrade.
[00013339][12 03][00] v1.10.0.0 -> v1.11.0.0 need upgrade.
[00013482][15 00][00] v1.1.2.0 -> v1.1.2.0
[00013578][17 00][00] v1.1.1.7 -> v1.1.1.7
[00013698][17 01][00] v1.0.2.7 -> v1.0.2.7
[00013769][19 00][00] v1.0.8.96 -> v1.0.8.96
[00013818][01 00][05] v1.32.5432 -> v1.32.5432
[00013859][01 01][00] v1.23.3419 -> v1.32.5432 need upgrade
[00013914][08 00][00] v0.12.0.4 -> v0.13.0.7 need upgrade.
[00013990][09 00][00] v1.7.0.3 -> v3.0.0.10 need upgrade.
[00014031]Done.

[00014071]Firmware upgrading[2]...
[00014234][01 01] Firmware upgrade start...
[00044545][01 01] Firmware upgrade finished successfully.
[00045463][08 00] Firmware upgrade start...
[00567484][08 00] Firmware upgrade finished successfully.
[00567549][12 00] Firmware upgrade start...
[00633572][12 00] Firmware upgrade finished successfully.
[00633636][12 01] Firmware upgrade start...
[00692225][12 01] Firmware upgrade finished successfully.
[00692281][12 02] Firmware upgrade start...
[00766663][12 02] Firmware upgrade finished successfully.
[00766718][12 03] Firmware upgrade start...
[00828405][12 03] Firmware upgrade finished successfully.
[00828683][03 06] Firmware upgrade start...
[01227832][03 06] Firmware upgrade finished successfully.
[01227904][09 00] Firmware upgrade start...
[01279960][09 00] Firmware upgrade finished successfully.
[01280031][04 00] Firmware upgrade start...
[01338490][04 00] Firmware upgrade finished successfully.
[01338530]Done.

[01338574]Version checking[3]...
[01338663][03 05][00] v34.2.0.9 -> v34.2.0.9
[01338744][03 06][05] v2.4.20.28 -> v2.4.20.28
[01338909][04 00][05] v1.48.0.0 -> v1.48.0.0
[01339043][11 00][00] v1.8.0.0 -> v1.8.0.0
[01339160][11 01][00] v1.8.0.0 -> v2.0.0.33, firmware v1.8.0.0 not support.
[01339206][11 01][00] v1.8.0.0 -> v2.0.0.33
[01339286][12 00][05] v1.11.0.0 -> v1.11.0.0
[01339387][12 01][05] v1.11.0.0 -> v1.11.0.0
[01339486][12 02][05] v1.11.0.0 -> v1.11.0.0
[01339591][12 03][05] v1.11.0.0 -> v1.11.0.0
[01339740][15 00][00] v1.1.2.0 -> v1.1.2.0
[01339835][17 00][00] v1.1.1.7 -> v1.1.1.7
[01339974][17 01][00] v1.0.2.7 -> v1.0.2.7
[01340041][19 00][00] v1.0.8.96 -> v1.0.8.96
[01340085][01 00][05] v1.32.5432 -> v1.32.5432
[01340131][01 01][05] v1.32.5432 -> v1.32.5432
[01340203][08 00][05] v0.13.0.7 -> v0.13.0.7
[01340262][09 00][05] v3.0.0.10 -> v3.0.0.10
[01340312]Packet upgrade finish successfully.



[00012521]========== 2016.12.19 18:05:43. boot(15) ============
[00012564]Packet [C:\P3X_FW_V01.10.0090.bin] detected, card sn [0x73100789].
[00012610]Packet upgrade start...

[00012662]Packet checking...
[00012704]Packet vlink 01.10.0090 <-> 01.10.0090.
[00012747]Record vlink 01.10.0090 <-> 01.10.0090 (flow = 0).
[00012796]Done.

[00012841]Version checking[1]...
[00012939][03 05][00] v34.2.0.9 -> v34.2.0.9
[00013022][03 06][00] v2.4.20.28 -> v2.4.20.28
[00013071][04 00][00] v1.48.0.0 -> v1.48.0.0
[00013223][11 00][00] v1.8.0.0 -> v1.8.0.0
[00013358][11 01][00] v1.8.0.0 -> v2.0.0.33, firmware v1.8.0.0 not support.
[00013401][11 01][00] v1.8.0.0 -> v2.0.0.33
[00013518][12 00][00] v1.11.0.0 -> v1.11.0.0
[00013627][12 01][00] v1.11.0.0 -> v1.11.0.0
[00013728][12 02][00] v1.11.0.0 -> v1.11.0.0
[00013827][12 03][00] v1.11.0.0 -> v1.11.0.0
[00013975][15 00][00] v1.1.2.0 -> v1.1.2.0
[00014093][17 00][00] v1.1.1.7 -> v1.1.1.7
[00014228][17 01][00] v1.0.2.7 -> v1.0.2.7
[00014292][19 00][00] v1.0.8.96 -> v1.0.8.96
[00014336][01 00][00] v1.32.5432 -> v1.32.5432
[00014380][01 01][00] v1.32.5432 -> v1.32.5432
[00014445][08 00][00] v0.13.0.7 -> v0.13.0.7
[00014612][09 00][00] v3.0.0.10 -> v3.0.0.10
[00014661]Packet upgrade cancelled at version checking.



[00013089]========== 2018.01.12 18:42:51. boot(15) ============
[00013127]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x70ce2db4].
[00013169]Packet upgrade start...

[00013212]Packet checking...
[00013261]Packet vlink 01.08.0080 <-> 01.07.0060.
[00013301]Record vlink 01.10.0090 <-> 01.10.0090 (flow = 6).
[00013341]Packet upgrade failed at packet checking.



[00013068]========== 2018.01.14 09:31:34. boot(15) ============
[00013107]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x70ce2db4].
[00013151]Packet upgrade start...

[00013193]Packet checking...
[00013239]Packet vlink 01.08.0080 <-> 01.07.0060.
[00013279]Record vlink 01.10.0090 <-> 01.10.0090 (flow = 6).
[00013319]Packet upgrade failed at packet checking.



[00012485]========== 2018.01.14 16:14:21. boot(15) ============
[00012523]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x70ce2db4].
[00012564]Packet upgrade start...

[00012606]Packet checking...
[00012656]Packet vlink 01.08.0080 <-> 01.07.0060.
[00012696]Record vlink 01.10.0090 <-> 01.10.0090 (flow = 6).
[00012733]Packet upgrade failed at packet checking.



[00012964]========== 2018.02.04 14:46:21. boot(15) ============
[00013002]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x70ce2db4].
[00013041]Packet upgrade start...

[00013085]Packet checking...
[00013125]Packet vlink 01.08.0080 <-> 01.07.0060.
[00013168]Record vlink 01.10.0090 <-> 01.10.0090 (flow = 6).
[00013208]Packet upgrade failed at packet checking.



[00013099]========== 2018.07.04 14:16:24. boot(15) ============
[00013141]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x70ce2db4].
[00013183]Packet upgrade start...

[00013232]Packet checking...
[00013273]Packet vlink 01.08.0080 <-> 01.07.0060.
[00013314]Record vlink 01.10.0090 <-> 01.10.0090 (flow = 6).
[00013355]Packet upgrade failed at packet checking.



[00012518]========== 2018.07.04 14:30:39. boot(15) ============
[00012563]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x70ce2db4].
[00012606]Packet upgrade start...

[00012660]Packet checking...
[00012705]Packet vlink 01.08.0080 <-> 01.07.0060.
[00012750]Record vlink 01.10.0090 <-> 01.10.0090 (flow = 6).
[00012798]Packet upgrade failed at packet checking.



[00012499]========== remo-con disconnect. boot(15) ============
[00012541]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x70ce2db4].
[00012581]Packet upgrade start...

[00012633]Packet checking...
[00012672]Packet vlink 01.08.0080 <-> 01.07.0060.
[00012713]Record vlink 01.10.0090 <-> 01.10.0090 (flow = 6).
[00012754]Packet upgrade failed at packet checking.



[00012510]========== 2018.12.27 11:12:02. boot(15) ============
[00012554]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x70ce2db4].
[00012595]Packet upgrade start...

[00012652]Packet checking...
[00012695]Packet vlink 01.08.0080 <-> 01.07.0060.
[00012741]Record vlink 01.10.0090 <-> 01.10.0090 (flow = 6).
[00012783]Packet upgrade failed at packet checking.



[00013572]========== 2020.01.12 22:01:15. boot(15) ============
[00013618]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x70ce2db4].
[00013662]Packet upgrade start...

[00013718]Packet checking...
[00013766]Packet vlink 01.08.0080 <-> 01.07.0060.
[00013814]Record vlink 01.10.0090 <-> 01.10.0090 (flow = 6).
[00013856]Packet upgrade failed at packet checking.



[00013566]========== 2020.04.15 13:39:59. boot(15) ============
[00013611]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x70ce2db4].
[00013655]Packet upgrade start...

[00013713]Packet checking...
[00013760]Packet vlink 01.08.0080 <-> 01.07.0060.
[00013806]Record vlink 01.10.0090 <-> 01.10.0090 (flow = 6).
[00013849]Packet upgrade failed at packet checking.



[00013072]========== 2020.04.15 13:51:34. boot(15) ============
[00013117]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x70ce2db4].
[00013286]Packet upgrade start...

[00013341]Packet checking...
[00013391]Packet vlink 01.08.0080 <-> 01.07.0060.
[00013440]Record vlink 01.10.0090 <-> 01.10.0090 (flow = 6).
[00013485]Packet upgrade failed at packet checking.



[00013560]========== 2020.04.15 14:03:23. boot(15) ============
[00013605]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x70ce2db4].
[00013655]Packet upgrade start...

[00013702]Packet checking...
[00013760]Packet vlink 01.08.0080 <-> 01.07.0060.
[00013804]Record vlink 01.10.0090 <-> 01.10.0090 (flow = 6).
[00013854]Packet upgrade failed at packet checking.



[00013008]========== remo-con disconnect. boot(15) ============
[00013056]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x70ce2db4].
[00013096]Packet upgrade start...

[00013147]Packet checking...
[00013192]Packet vlink 01.08.0080 <-> 01.07.0060.
[00013240]Record vlink 01.10.0090 <-> 01.10.0090 (flow = 6).
[00013285]Packet upgrade failed at packet checking.



[00012518]========== remo-con disconnect. boot(15) ============
[00012560]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x70ce2db4].
[00012604]Packet upgrade start...

[00012659]Packet checking...
[00012702]Packet vlink 01.08.0080 <-> 01.07.0060.
[00012748]Record vlink 01.10.0090 <-> 01.10.0090 (flow = 6).
[00012795]Packet upgrade failed at packet checking.



[00051619]========== remo-con disconnect. boot(15) ============
[00051662]Packet [C:\P3X_FW_V01.11.0030.bin] detected, card sn [0x70ce2db4].
[00051706]Packet upgrade start...

[00051763]Packet checking...
[00051810]Packet vlink 01.11.0030 <-> 01.11.0020.
[00051853]Record vlink 01.10.0090 <-> 01.10.0090 (flow = 0).
[00051898]Done.

[00051951]Version checking[1]...
[00052028][03 06][00] v2.4.20.28 -> v2.4.20.50 need upgrade.
[00052108][03 05][00] v34.2.0.9 -> v34.2.0.9
[00052168][04 00][00] v1.48.0.0 -> v1.48.0.0
[00052288][11 00][00] v1.8.0.0 -> v1.8.0.0
[00052550][11 01][00] v1.8.0.0 -> v2.0.0.33, firmware v1.8.0.0 not support.
[00052601][11 01][00] v1.8.0.0 -> v2.0.0.33
[00052677][12 00][00] v1.11.0.0 -> v1.13.0.0 need upgrade.
[00052783][12 01][00] v1.11.0.0 -> v1.13.0.0 need upgrade.
[00052856][12 02][00] v1.11.0.0 -> v1.13.0.0 need upgrade.
[00052937][12 03][00] v1.11.0.0 -> v1.13.0.0 need upgrade.
[00053071][15 00][00] v1.1.2.0 -> v1.1.2.0
[00053173][17 00][00] v1.1.1.7 -> v1.1.1.7
[00053291][17 01][00] v1.0.2.7 -> v1.0.2.7
[00053376][19 00][00] v1.0.8.96 -> v1.0.8.96
[00053429][01 00][00] v1.32.5432 -> v1.32.5432
[00053475][01 01][00] v1.32.5432 -> v1.32.5432
[00053548][08 00][00] v0.13.0.7 -> v0.13.0.7
[00053618][09 00][00] v3.0.0.10 -> v4.1.0.0 need upgrade.
[00053663]Done.

[00055708]Waiting for user confirm...
[00065768]Timeout, start upgrade automatically.

[00065863]Firmware upgrading[1]...
[00065926][12 00] Firmware upgrade start...
[00126457][12 00] Firmware upgrade finished successfully.
[00126528][12 01] Firmware upgrade start...
[00184752][12 01] Firmware upgrade finished successfully.
[00184820][12 02] Firmware upgrade start...
[00245988][12 02] Firmware upgrade finished successfully.
[00246051][12 03] Firmware upgrade start...
[00301318][12 03] Firmware upgrade finished successfully.
[00301594][03 06] Firmware upgrade start...
[00697886][03 06] Firmware upgrade finished successfully.
[00697974][09 00] Firmware upgrade start...
[00756215][09 00] Firmware upgrade finished successfully.
[00756262]Done.

[00756310]Version checking[2]...
[00756443][03 06][05] v2.4.20.50 -> v2.4.20.50
[00756523][03 05][00] v34.2.0.9 -> v34.2.0.9
[00756573][04 00][00] v1.48.0.0 -> v1.48.0.0
[00756704][11 00][00] v1.8.0.0 -> v1.8.0.0
[00756823][11 01][00] v1.8.0.0 -> v2.0.0.33, firmware v1.8.0.0 not support.
[00756870][11 01][00] v1.8.0.0 -> v2.0.0.33
[00756958][12 00][05] v1.13.0.0 -> v1.13.0.0
[00757053][12 01][05] v1.13.0.0 -> v1.13.0.0
[00757132][12 02][05] v1.13.0.0 -> v1.13.0.0
[00757344][12 03][05] v1.13.0.0 -> v1.13.0.0
[00757492][15 00][00] v1.1.2.0 -> v1.1.2.0
[00757588][17 00][00] v1.1.1.7 -> v1.1.1.7
[00757712][17 01][00] v1.0.2.7 -> v1.0.2.7
[00757793][19 00][00] v1.0.8.96 -> v1.0.8.96
[00757839][01 00][00] v1.32.5432 -> v1.32.5432
[00757888][01 01][00] v1.32.5432 -> v1.32.5432
[00757959][08 00][00] v0.13.0.7 -> v0.13.0.7
[00758034][09 00][05] v4.1.0.0 -> v4.1.0.0
[00758079]Packet upgrade finish successfully.



[00013577]========== remo-con disconnect. boot(15) ============
[00013632]Packet [C:\P3X_FW_V01.11.0030.bin] detected, card sn [0x70ce2db4].
[00013677]Packet upgrade start...

[00013729]Packet checking...
[00013778]Packet vlink 01.11.0030 <-> 01.11.0020.
[00013829]Record vlink 01.11.0030 <-> 01.11.0020 (flow = 0).
[00013878]Done.

[00013925]Version checking[1]...
[00014010][03 06][00] v2.4.20.50 -> v2.4.20.50
[00014110][03 05][00] v34.2.0.9 -> v34.2.0.9
[00014170][04 00][00] v1.48.0.0 -> v1.48.0.0
[00014290][11 00][00] v1.8.0.0 -> v1.8.0.0
[00014411][11 01][00] v1.8.0.0 -> v2.0.0.33, firmware v1.8.0.0 not support.
[00014466][11 01][00] v1.8.0.0 -> v2.0.0.33
[00014559][12 00][00] v1.13.0.0 -> v1.13.0.0
[00014639][12 01][00] v1.13.0.0 -> v1.13.0.0
[00014738][12 02][00] v1.13.0.0 -> v1.13.0.0
[00014840][12 03][00] v1.13.0.0 -> v1.13.0.0
[00014995][15 00][00] v1.1.2.0 -> v1.1.2.0
[00015098][17 00][00] v1.1.1.7 -> v1.1.1.7
[00015243][17 01][00] v1.0.2.7 -> v1.0.2.7
[00015315][19 00][00] v1.0.8.96 -> v1.0.8.96
[00015363][01 00][00] v1.32.5432 -> v1.32.5432
[00015407][01 01][00] v1.32.5432 -> v1.32.5432
[00015480][08 00][00] v0.13.0.7 -> v0.13.0.7
[00015554][09 00][00] v4.1.0.0 -> v4.1.0.0
[00015600]Packet upgrade cancelled at version checking.
4-20 06:45
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DJI Natalia
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dronecoyote Posted at 4-20 06:45
DJI Natalia, I've been gone over weekend - here's the only file under LOG under the MISC file.  
File Name P3X_FW_LOG_AB.txt
Last Modified: 1/1/2014  (as you can see, I have RARELY updated firmware because it simply never works.

Hi there, please refer to the reply on the floor 8#, you are recommended to send us the TXT files (the log files) in the LOG folder for analysis, please upload the files to Google Drive or Dropbox and then share the link with me, I will help to forward it to the related team for a check, thanks.
4-21 04:29
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dronecoyote
lvl.2

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DJI Natalia Posted at 4-21 04:29
Hi there, please refer to the reply on the floor 8#, you are recommended to send us the TXT files (the log files) in the LOG folder for analysis, please upload the files to Google Drive or Dropbox and then share the link with me, I will help to forward it to the related team for a check, thanks.

Link sent in PM
4-21 06:38
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DJI Natalia
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Received with thanks, I will forward it to the related team for a check.
4-21 20:37
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DJI Natalia
Administrator

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Hi there, you are recommended to re-upgrade the firmware, if it keeps failing, please send the drone in for service.
If so, please contact our support at the link below to open a case and send the drone in, we'll do our best to help this out.
http://www.dji.com/support
4-22 22:52
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dronecoyote
lvl.2

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DJI Natalia Posted at 4-22 22:52
Hi there, you are recommended to re-upgrade the firmware, if it keeps failing, please send the drone in for service.
If so, please contact our support at the link below to open a case and send the drone in, we'll do our best to help this out.
http://www.dji.com/support

How do I re-upgrade the firmware - what are the steps? And is this the drone or remote controller firmware?
4-23 06:27
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dronecoyote
lvl.2

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DJI Natalia Posted at 4-22 22:52
Hi there, you are recommended to re-upgrade the firmware, if it keeps failing, please send the drone in for service.
If so, please contact our support at the link below to open a case and send the drone in, we'll do our best to help this out.
http://www.dji.com/support

HI - need update - what are the steps?  If I put the sd card in now it won't do anything as the FW versions are the same - so again, how do I force it to upgrade again?
4-24 08:25
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dronecoyote
lvl.2

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HOLY CRAP - can anyone respond to this with instructions - DJI support has apparently decided they are done with this and won't respond - or they have no idea, which is possible..

Anyone????
4-28 07:13
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ebxgsxr
lvl.1

United States
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have you had any luck? i was afraid of this happening to mine. i did a search and it seems like a lot of people are having this problem. i just got a new to me P3P, so i'm going to ignore the firmware update.
4-30 14:38
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dronecoyote
lvl.2

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ebxgsxr Posted at 4-30 14:38
have you had any luck? i was afraid of this happening to mine. i did a search and it seems like a lot of people are having this problem. i just got a new to me P3P, so i'm going to ignore the firmware update.

sort of - I was able to get the AC downgraded and get my RC relinked - all seem great, fired it up, had good signals, good GPS, started flight, got to about 200 ft and whole thing went BEZERK!  Said magnetic interference, AC took dive at full speed and exploded into ground...

FREAKING PI$$ED!  I can guarantee my next drone will never be a DJI again - they are so flaky with their firmware - your taking a chance flying your $1000 drone everytime...
5-1 06:38
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DJI Ph3Pro
lvl.1
Germany
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I have the same problem with Phantom 3 Professional, I am desperate.
5-1 10:51
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DJI Ph3Pro
lvl.1
Germany
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Never crashed, the software the remote control and the drone, everything is now lame.
5-1 11:18
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DJI Ph3Pro
lvl.1
Germany
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Here are all the log files, Remote control and drone can no longer be updated.

MISC.rar

677.78 KB, Down times: 0

P3X_FW_RESULT_AB.rar

678.28 KB, Down times: 0

5-1 11:32
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DJI Ph3Pro
lvl.1
Germany
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Drone has software version V01.11.0020
Remote control has software version 1.60
"Both seem to be frozen and stopped"
5-1 11:50
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