Question about 3rd party app and warranty
1146 2 2020-5-20
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fans094719fe
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United States
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If I am flying a waypoint mission using a 3rd party app such as Litchi, and the aircraft is lost, will DJI read the data log from that app to determine if there was a mechanical or electrical malfunction?  In other words, can DJI only warrant a lost aircraft if it was flown with their app?
2020-5-20
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Woe
Captain
Flight distance : 4129268 ft
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United States
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That is correct. If you use any their party apps and crash your warranty is void.
2020-5-20
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DJI Natalia
Administrator

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Hi there, if the drone is lost when it flies with 3rd party Apps, warranty service is void. And DJI doesn't analyze the data log from 3rd party APP.
2020-5-21
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