M210RTK Wrong AC being shown for Repair
516 1 2021-11-27
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MedicFL1
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Flight distance : 4358570 ft
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United States
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CAS-4375330-P2H7B3
My Matrice 210 RTK is in Pristine condition, mainly because it won't Fly due to Yellow Flashing Lights, No FC / No Battery informtion.
Repair facility is showing me another persons Matrice 210 RTK which has been treated poorly.
I made Videos and Took Pictures and have Airdata information to support these claims. Where is My Aircraft? Why am I being shown someone else's ?
My information: Main Controller board is not a Warranty issue.

It has been determined that taking apart this IP  rated aircraft causes damage to the shells and those were the pictures I was being sent.
However, no one tells you this from the service department.
Also the sticker in the battery compartment is an assembly number only.


FC RC SN's

FC RC SN's

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Original Packaging
2021-11-27
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DJI Natalia
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Hi there, sorry for the inconvenience caused. I've checked your case number, noticed that it was created on 2020/5/28, our supervisor team had contacted you last year and explained the situation. Could you please confirm again and describe the details problem that you currently have? We'll do our best to assist. Thanks.
2021-11-27
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