djiuser_ckEMaJRToLhg
lvl.1
United Kingdom
Offline
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Bought an osmo pocket a few months ago for my tourism business to create some virtual tours seeing as there are no tourists to guide!
Initially really good footage and feedback from clients and followers. Bought the case two weeks ago from DJI to get some footage underwater whilst snorkelling on the Western Isles of Scotland and after six or so outings got some great results and brilliant customer feedback. This morning though the device turned off after about forty minutes and on returning home there was about a teaspoon of water inside the case and the camera is fried.
I was fastidious in my set up every time, placing the camera in the case before going out, checking rightness, same each time and no prior leak issues then despite this it leaks today.
So annoying financially and the fact I’m here for another week with no camera for filming.
I’ve reported to DJI so we’ll see what they say. Had I know this case had issues which are continually raised online then I’d have gone for a GoPro instead.
DJI, this product is clearly not for for purpose. Less than a meter underwater for less than an hour at a time and it leaks and kills my camera. Lots of feedback online suggesting it’s a common issue. The seal is intact the case fully tightened and it still leaks.
I’m really concerned about this. |
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