Droner660
lvl.2
Flight distance : 128976 ft
United States
Offline
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DJI Stephen Posted at 7-23 23:22
Hi there Droner660. Thank you for the reply and for the given information. If the camera is still not level after performing the Gimbal Automatic Calibration, you can adjust the gimbal roll manually in the DJI Go 4 application. Go to Gimbal Settings menu, tap Adjust Gimbal Roll. Then it will bring you to the camera view to adjust the gimbal. If still after this process the said issue will still persist. I would recommend for you to contact our DJI Support team at https://www.dji.com/support for further assistance and for us to be able to check the said drone physically. Thank you.
Thank you for the response DJI Stephen. The gimbal roll is not the problem, it is off center pointing to the left and will not center. I may just return the drone to the seller as he said it was in perfect condition. Can you tell me how to get a refund on the Care Refresh that I purchased? Thanks for your help. |
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