DJI Assistant 2 Installation ISSUE - MAC OS Catalina
7563 5 2020-8-14
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PollyTheGreat
lvl.1
Flight distance : 33478 ft
Philippines
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Hi,


Could you help take a look at this issue please? I'm having problem installing the DJI Assistant 2 on my Macbook Pro (v10.15.6). See error message screenshot below:


Mac OS Alert,
“DJI+Assistant+2+For+Mavic+2.0.14.pkg” cannot be opened because it is from an unidentified developer.
macOS cannot verify that this app is free from malware.
Safari downloaded this file today at 10:33 AM from dl.djicdn.com.

I need help. Looking forward to your update.

Paul



2020-8-14
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PollyTheGreat
lvl.1
Flight distance : 33478 ft
Philippines
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Here's the screenshot.
2020-8-14
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GaryDoug
First Officer
Flight distance : 1264639 ft
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United States
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I am not familiar with Apple products...but perhaps you can click/tap on the question mark and have an option to install it anyway.
2020-8-14
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JodyB
First Officer
Flight distance : 302536 ft
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United States
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You have to go into the security settings and allow the app. Is a very well known issue with certain apps even with macOS just prior to Catalina
2020-8-14
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PollyTheGreat
lvl.1
Flight distance : 33478 ft
Philippines
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Will try that. Thanks for the advice.
2020-8-14
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A J
Captain
Flight distance : 14416132 ft
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United Kingdom
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That is perfectly normal - go into system preferences>security and privacy then allow app downloads. Follow the on screen prompts and you'll have it.
2020-8-14
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