I live in an area that I require authorisation to fly my DJI Mavic pro. Its usually not a problem getting authorization through the DJI GO 4 app & the control. However since the last update every time I want to ask for authorization it now shows a blank window where before I could see the 3 questions. Please can you assist on how to fix this issue?

Hi there, could you please tell me the mobile device as well as the specific DJI GO 4 version, a provide a screenshot of the case for further confirmation? Look forward to hearing back from you.