DJI Susan
Administrator
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Hi, please try to remove the SD card and restart the drone, and see if the issue persists. Besides, you may try to refresh the firmware by the DJI Assistant 2.
If the issue is not solved, you may send the drone back for diagnosis and service. Please fill out the online repair request on our official web and then send it back. Here is the link: https://repair.dji.com/repair/index
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