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Phantom 4 Pro Charging Hub firmware update
2600 10 2020-9-2
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Drone AV
lvl.4
Flight distance : 246650 ft
United States
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Hi ,

I just bought the Phantom 4 Pro Charging Hub that can charge 3 intelligent batteries together.
When I read the manual, it said to check online dji.com/phantom-4/info#downloads for firmware update.

But all I can find is a PDF manual, there is no firmware.

So, is that meant no firmware update is needed for this charging hub ?

It is not clear in its user manual, it said to connect the charging hub to a PC using a USB cable (so I used the same USB cable that came with the P4P v2.0 and the Remote controller).  But the manual does not say to connect the charging hub to the power supply.   So, I am not sure what to do.   Any help ?

Thanks,
Sam.
2020-9-2
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JetSam
Captain
Flight distance : 2601168 ft
Spain
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Drone AV are you using Dji assistant 2 ?
2020-9-2
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JetSam
Captain
Flight distance : 2601168 ft
Spain
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here is the link : https://www.dji.com/es/downloads ... t-dji-2-for-phantom
2020-9-2
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JetSam
Captain
Flight distance : 2601168 ft
Spain
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if the manual  said to connect the charging hub to a PC using a USB cable , try with Dji assistant
2020-9-2
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JetSam
Captain
Flight distance : 2601168 ft
Spain
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I think you dont need update this charguing hub

2020-9-2
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DJI Stephen
Super Moderator
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Hello there Sam. Thank you for reaching out and for these information you have shared. The Phantom 4 Pro Charging Hub does not need any firmware updating. We only update the firmware of the DJI Phantom 4 Pro and the DJI Phantom 4 Pro Intelligent Battery using the DJI Assistant 2. Let me post the official DJI link where you can find the specifications of the DJI Phantom 4 Pro battery charging hub. Thank you.

https://dl.djicdn.com/downloads/ ... versal_20160617.pdf
2020-9-2
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Drone AV
lvl.4
Flight distance : 246650 ft
United States
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Hi, Stephen and jetSam,
I have read the charging hub manual PDF that the link gives.  On page 5 of the manual, it says to update the firmware of the charging hub.   That is why I post this message.

I have installed DJI Assistant 2, but when I connected the charging hub to my PC, nothing happen and DJI Assistant 2 has nothing to select for the charging hub.
In the manual, it only says to connect the charging hub to the PC with a USB cable, but does not say anything about whether to connect the power supply to the charging hub.  I tried either ways, and still nothing happen in the DJI Assistant 2.

Basically, it is misleading and confusing from the manual if there is no firmware to update for the charging hub.

Thanks
Sam.
2020-9-3
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Mr. Strat
First Officer
United States
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I don't think there has ever been a firmware update for the charging hub.
2020-9-3
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Drone AV
lvl.4
Flight distance : 246650 ft
United States
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Thanks all.   I think I just ignore it for now.
2020-9-3
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JetSam
Captain
Flight distance : 2601168 ft
Spain
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Drone AV Posted at 9-3 20:38
Thanks all.   I think I just ignore it for now.

dont worry for this isssue ,The Phantom 4 Pro Charging Hub does not need any firmware updating.
2020-9-3
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P4P+_Brazil
Second Officer
Brazil
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Drone AV Posted at 9-3 20:38
Thanks all.   I think I just ignore it for now.

You should probably ignore it for good.
2020-9-4
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