djiuser_xfPmpV90PIol
lvl.1
United Kingdom
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DJI Natalia Posted at 9-19 22:42
Hi there, we are sorry for the inconvenience caused. The issue you reported is caused by the fact that the current DJI GO4 app is not compatible with the newly launched official version of Android 11, which was released on September 9. DJI, like other third-party software providers, is working hard to release an app version that is compatible with Android 11 as soon as possible to minimize the impact on your daily use.
DJI GO 4 is expected to be released in September. The version number of DJI GO 4 is 4.3.38. Thanks for your patience.
Hi Natalia,
I realise this isn't your fault but Google release various Android 11 betas, the first one back in June, to allow developers to find and fix these type of problems. It is disingenuous to claim Android 11 was only available to your developers earlier this month. This forum is full of reports of your app not working on Android 11 betas and should have been fixed then.
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