P4 ProV2 + screen crooked??
440 12 2020-9-25
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FrankC911
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My P4 Pro + V2 came today and I noticed that the screen mount is tilted to one side, is this normal?
2020-9-25
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FrankC911
lvl.2
Flight distance : 285157 ft
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anybody ??
2020-9-26
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DJI Stephen
DJI team
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Hello there FrankC911. I am sorry for the trouble this has caused and thank you for reaching out. Are you able to post a sample photo of the said issue for us to be able to see and assists you. Thank you.
2020-9-27
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FrankC911
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Flight distance : 285157 ft
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DJI Stephen Posted at 9-27 21:35
Hello there FrankC911. I am sorry for the trouble this has caused and thank you for reaching out. Are you able to post a sample photo of the said issue for us to be able to see and assists you. Thank you.

Thanks for the reply let me know if you need any more.

Thanks

2020-9-28
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FrankC911
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Flight distance : 285157 ft
United States
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Pictures you requested
2020-9-29
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Mr. Strat
Second Officer
Flight distance : 4542854 ft
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FrankC911 Posted at 9-28 03:37
Thanks for the reply let me know if you need any more.

Thanks

It probably works OK, but the OCD in my just says...NO.
2020-9-29
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DJI Stephen
DJI team
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FrankC911 Posted at 9-28 03:37
Thanks for the reply let me know if you need any more.

Thanks

Hi there FrankC911. Thank you for the reply and for providing us these photos of the said DJI remote controller. Since the said screen of the remote controller crooked.  It would be best to contact our DJI support team at https://www.dji.com/support for further assistance. We have a team that will do there best to check the said remote controller and give out the best resolution for this issue. Again, I am sorry for this trouble and thank you for your understanding.
2020-9-29
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FrankC911
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Flight distance : 285157 ft
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Mr. Strat Posted at 9-29 19:07
It probably works OK, but the OCD in my just says...NO.

Yes I agree I’m not going to accept this on a item that costs over 2000.
2020-9-30
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FrankC911
lvl.2
Flight distance : 285157 ft
United States
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DJI Stephen Posted at 9-29 22:28
Hi there FrankC911. Thank you for the reply and for providing us these photos of the said DJI remote controller. Since the said screen of the remote controller crooked.  It would be best to contact our DJI support team at https://www.dji.com/support for further assistance. We have a team that will do there best to check the said remote controller and give out the best resolution for this issue. Again, I am sorry for this trouble and thank you for your understanding.

Ok contacted support will update.

Thanks
2020-9-30
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FrankC911
lvl.2
Flight distance : 285157 ft
United States
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DJI Stephen Posted at 9-29 22:28
Hi there FrankC911. Thank you for the reply and for providing us these photos of the said DJI remote controller. Since the said screen of the remote controller crooked.  It would be best to contact our DJI support team at https://www.dji.com/support for further assistance. We have a team that will do there best to check the said remote controller and give out the best resolution for this issue. Again, I am sorry for this trouble and thank you for your understanding.

2 days and no reply from DJI ? Did I make a mistake buying from this company.
2020-10-1
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DJI Stephen
DJI team
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FrankC911 Posted at 9-30 13:43
Ok contacted support will update.

Thanks

Hi there FrankC911. You are very much welcome and thank you for the given information. If you have any other concerns or inquiry with DJI. Please feel free to post it here at DJI Forum. We are all here to help and support you.
2020-10-2
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FrankC911
lvl.2
Flight distance : 285157 ft
United States
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DJI Stephen Posted at 10-2 01:48
Hi there FrankC911. You are very much welcome and thank you for the given information. If you have any other concerns or inquiry with DJI. Please feel free to post it here at DJI Forum. We are all here to help and support you.
Perhaps you didn’t see my post it’s now 3 days and DJI has not answered my emails.
2020-10-2
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FrankC911
lvl.2
Flight distance : 285157 ft
United States
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Sent there junk back to store for refund I’ll spend my money elsewhere.  Don't buy from the ChiComs.Thanks for ignoring your customers DJI
2020-10-4
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