Masterploxis
lvl.1
Germany
Offline
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Hello All,
my Mavic pro never had any issues so far. Some days ago i tried to start it up and got into Atti mode. My phone was connected and showed the USB messageDJI4 App was running. I did not know what i clicked, but somehow the controller lost connection to the drone. I cannot describe what really happened but the result is:
Start up behaviour:
- i can turn on the drone, get the first 3 tone signal (normal)
- motors are turning for a short moment (normal)
- Gimbal does its auto adjustment (normal)
- short hizzing sound (not normal, or never heard before)
General Status when Drone is on:
- controller cannot connect to the drone anymore
- reconnect controller (binding process) does not work, controller just keeps beeping and cannot find the drone
- I have tried old and new version of DJI Go App
- status light at the tail of the drone is off (nothing)
- DJI Assistant does not find the drone (serial port problem) when connected via USB
- DJI Assistant does find the controller when connected via USB (so i assume not USB cable or DJI Assistan Software problem)
- Cannot find WiFi when Wifi mode is selected on the drone
- I have remove the internal SD card and tried connecting the drone via USB, not successfull
Bottomline:
- because i am not able to connect the drone to my computer / controller / DJI Assitant Software / DJI Go / Dumbldore - i cannot reset anything or change firmware
- No status light indicates a firmware problem (even when startup sequence seems to be normal)
- main issue is the connection issue - if i could connect the drone somehow i could go ahead with troubleshooting but it seems that i am locked out and the only solution would be to send the drone in or replace logic board by myself
- This sudden appearance should not happen - the drone was not damaged or experienced any physical stress - i just plugged in my mobile phone into controller as i did many time
Any help is highly appreciated.
Regards from Germany
Andy
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