Please select Into the mobile phone version | Continue to access the computer ver.
Black Screen on Smart Controller
377 11 2020-11-6
Uploading and Loding Picture ...(0/1)
o(^-^)o
fans4277005b
lvl.2
Flight distance : 317136 ft
  • >>>
United States
Offline

I just upgraded to 1.1.2 on the DJI Fly App on the Smart Controller, I now get a black screen with my Mavic Air 2. When I took a picture its ok but the screen is black. I then tried the Mavic Air 2 on my smart phone & it works fine. Should I downgrade back to the prior version. If so how do I do that on the Smart Controller. Does anyone else have this problem? Please help...Thank You


2020-11-6
Use props
DaMa
Captain
Flight distance : 585138 ft
  • >>>
Germany
Offline

I have 1.1.10, works fine. Try a newer vesion.
2020-11-6
Use props
fans4277005b
lvl.2
Flight distance : 317136 ft
  • >>>
United States
Offline

Yes, its the newest version, 1.2.0. It just came out.  I had the wrong number I just upgraded early today on the Smart Controller.
2020-11-6
Use props
DaMa
Captain
Flight distance : 585138 ft
  • >>>
Germany
Offline

fans4277005b Posted at 11-6 14:38
Yes, its the newest version, 1.2.0. It just came out.  I had the wrong number I just upgraded early today on the Smart Controller.

Good to know. Thanks for the information.
2020-11-6
Use props
DaMa
Captain
Flight distance : 585138 ft
  • >>>
Germany
Offline

fans4277005b Posted at 11-6 14:38
Yes, its the newest version, 1.2.0. It just came out.  I had the wrong number I just upgraded early today on the Smart Controller.

just found this: * DJI Fly v1.2.0 is not compatible with DJI Smart Controller. To use DJI Fly on DJI Smart Controller, please download an earlier version of DJI Fly. DJI is working to release a new version of DJI Fly that is compatible with DJI Smart Controller as soon as possible.
There is a link for downgrade...
2020-11-6
Use props
JohnLietzke
First Officer
Flight distance : 2894669 ft
United States
Offline

The DJI Smart Controller uses a 32 bit processor while the DJI Fly app of IOS and Android is compiled for a 64 bit s processing system.  This means that unless the DJI Fly app is compiled for the older 32 bit processor system that the Smart Controller uses it will not work.  More than likely DJI will issue a firmware update with a 32 bit version of the DJI Fly app for the Smart Controller.  There is not necessary to update theDJI Fly App on the Smart Controller right now to 1.2.0 as all new features of the DJI Fly app are exclusively for the Mini 2 which is not compatible yet with the Smart Controller.

You would need to delete the DJI Fly app from the Smart Controller and use DJI Assistant to reinstall the firmware on the Smart Controller to roll back the DJI Fly app.  

Would you please post the link for other users who need to downgrade.
2020-11-6
Use props
fans4277005b
lvl.2
Flight distance : 317136 ft
  • >>>
United States
Offline

Thank You All for your help,  I'll probably wait for the new version of the App
2020-11-6
Use props
DaMa
Captain
Flight distance : 585138 ft
  • >>>
Germany
Offline

JohnLietzke Posted at 11-6 15:09
The DJI Smart Controller uses a 32 bit processor while the DJI Fly app of IOS and Android is compiled for a 64 bit s processing system.  This means that unless the DJI Fly app is compiled for the older 32 bit processor system that the Smart Controller uses it will not work.  More than likely DJI will issue a firmware update with a 32 bit version of the DJI Fly app for the Smart Controller.  There is not necessary to update theDJI Fly App on the Smart Controller right now to 1.2.0 as all new features of the DJI Fly app are exclusively for the Mini 2 which is not compatible yet with the Smart Controller.

You would need to delete the DJI Fly app from the Smart Controller and use DJI Assistant to reinstall the firmware on the Smart Controller to roll back the DJI Fly app.  

The link for older versions in the download center seems to be only for older iOS versions...
But this should work: https://forum.dji.com/thread-226740-1-1.html
Or simply delete the Fly app and renew the firmware – maybe the better way.
2020-11-7
Use props
fans4277005b
lvl.2
Flight distance : 317136 ft
  • >>>
United States
Offline

Please DJI fix this ASAP, so I can start using my Smart Controller again....Thank You
2020-11-7
Use props
JohnLietzke
First Officer
Flight distance : 2894669 ft
United States
Offline

It may not be a DJI issue as you updated the Smart Controller's DJI Fly app with a non compatible version complied for a different operating system architecture.
2020-11-7
Use props
vitaly258
Second Officer
Flight distance : 904373 ft
United Kingdom
Offline

fans4277005b Posted at 11-7 06:09
Please DJI fix this ASAP, so I can start using my Smart Controller again....Thank You

go to Setting -> Application, tap on DJI Fly then in the upper right corner tap three dots and Uninstall Updates. it'll bring back version 1.1.6
2020-11-9
Use props
fans4277005b
lvl.2
Flight distance : 317136 ft
  • >>>
United States
Offline

vitaly258 Posted at 11-9 13:08
go to Setting -> Application, tap on DJI Fly then in the upper right corner tap three dots and Uninstall Updates. it'll bring back version 1.1.6

Thank You so much, its an older version  but at least it works now. Thanks again for the great tip. I feel much better now, I can use my smart controller again.
2020-11-9
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules