Can I recover full quality of a video that was not cached on drone?
393 2 2020-11-13
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NickyGop
New

United States
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Hey all,
So basically I was shooting some footage today on the golf course and after like 30 minutes I managed to get my friend's hole in one on video. However, literally like 1 minute before it happened, the drone said that it's internal SD was full and that it was saving to my phone. I didn't think much of it and just kept on filming. I have the hole in one video but its only in 720p instead of 4K. Is there anyway I can recover the full quality or am I SOL?
Thanks
2020-11-13
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Mark The Droner
First Officer
Flight distance : 2917 ft
United States
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You're SOL.  Sorry.  
2020-11-14
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DJI Gamora
Administrator

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Hello there NickyGop. Thank you for reaching out regarding the inquiry. I'm sorry to say that since the SD card is already full, the video being recorded is only a cache file or in 720P only. Thus the other parts are not saved in higher resolution. What I can advise is to kindly transfer the recorded files to a computer or back it up then clean the sd card before the flight for us not to encounter this kind of issue. Thank you for your understanding and support.
2020-11-16
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