"Clearance delay - Import" on a Pocket 2 order.
1727 1 2020-11-22
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Alex_K
lvl.1
Flight distance : 358 ft
United States
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Hi there,
I've seen some other topics on this but wanted to post about my issue as well. On my Fedex tracking page I've gotten the following message:

"Manufacturer name and address or manufacturer identification code (MID) for each commodity required.
Recommended action:
Shipper or Importer must provide manufacturer name and address or manufacturer identification code (MID).


Not sure how common this is, but again, just wanted to post here in case it's a rare occurence. I know that there's probably even a chance this will sort itself out even if I didn't post here. My order number for reference is 0013508085939.

Thank you so much for the help in advance!

-Alex
2020-11-22
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DJI Natalia
Administrator

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Hi Alex, thanks for your feedback, your order has been forwarded to our logistics team to check and follow up, the customs clearance issue will be sorted out soon and we'll keep you updated. Sorry for any inconvenience caused.
2020-11-22
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