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DJI Stephen Posted at 12-1 19:21
Hello there Iancraig10. I am sorry for the trouble this has caused and thank you for reaching out. Just a reminder that DJI do not recommend you to use a 3rd party accessories like ND filters on your DJI Pocket 2. There is a possibility that these accessories will work, however, since it is not tested by DJI we cannot guaranteed the reliability of the said accessory when in use. In addition, using 3rd party accessories might cause damage or harm on your DJI Pocket 2 and can void the warranty as well. In addition I hope that you will also get the best recommendation from our fellow DJI Members who owns the DJI Pocket 2 and uses the said ND filters as well. Thank you.
Stephen, if you caught Gollan's reply, he said he has the DJI Pocket 2 ND Filters but the problem still persists. The lens still closes inward instead of outwards when an ND filter is attached. So the case is not just about 3rd party filters. Stop doing up selling please, we already bought the Pocket 2. I chatted with DJI customer support and he suggested the same thing that I use only DJI filters. Please inform the engineers about this issue and have them do a firmware update. Thank you. |
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