SAMSUNG GALAXY J3
3598 5 2020-12-29
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Ivan C
lvl.1
Flight distance : 103455 ft
Australia
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Unable to download and install the DJI Fly app on a Galaxy J3.  Any solutions please.
2020-12-29
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0Stephan
lvl.2
Flight distance : 451631 ft
United States
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Sadly, J series phones just so happen to not be supported. The DJI FLY app is 64bit only, and J3 and J7 phones are 32bit. I have a J7, so I had to go with a Spark because DJI GO 4 is available for it
2020-12-30
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Ivan C
lvl.1
Flight distance : 103455 ft
Australia
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Thank you, I thought that may have been the case.
2020-12-30
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DJI Stephen
DJI team
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Hello there Ivan C. I am sorry for the trouble the has caused you. As above mentioned and upon checking the said mobile device ( Samsung Galaxy J3 ) that your are trying to download the DJI Fly application. I am sorry to say that the said mobile device is not recommended for the said application. DJI would suggest using a recommended mobile device for the DJI Fly application for compatibility and reliability purposes. There is a possibility that the Samsung Galaxy J3 will be able to work on the DJI Fly application. But however, since it's not yet optimized with the said application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Fly application while using it on the DJI Mavic Mini. For reference I will post the list of  recommended mobile devices for the DJI Fly application. Thank you.


2021-1-7
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Ivan C
lvl.1
Flight distance : 103455 ft
Australia
Offline

DJI Stephen Posted at 1-7 01:56
Hello there Ivan C. I am sorry for the trouble the has caused you. As above mentioned and upon checking the said mobile device ( Samsung Galaxy J3 ) that your are trying to download the DJI Fly application. I am sorry to say that the said mobile device is not recommended for the said application. DJI would suggest using a recommended mobile device for the DJI Fly application for compatibility and reliability purposes. There is a possibility that the Samsung Galaxy J3 will be able to work on the DJI Fly application. But however, since it's not yet optimized with the said application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Fly application while using it on the DJI Mavic Mini. For reference I will post the list of  recommended mobile devices for the DJI Fly application. Thank you.

[view_image]

Thank you for your reply.  Looks like a new phone for me.
2021-1-9
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DJI Stephen
DJI team
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Ivan C Posted at 1-9 14:42
Thank you for your reply.  Looks like a new phone for me.

Hi there Ivan C. Thank you for the reply and if you have any other concerns or any inquiries with your DJI Mavic Mini or with DJI. Please feel free to post it here at DJI Forum. We are all here to help and support you. Thank you.
2021-1-11
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