With Huawei Mate 9


When I want to start a timelapse recording,

the camera always wobbles at the start position

and the recording does not continue.

Is this a software problem or a defective hardware?

Or is it an specified Problem with Huawei Mate?

Hi, Kappes62. Thanks for reaching out! We're sorry to read about the difficulties you're encountering. Could you kindly confirm whether the problem also appears when the DJI Pocket 2 is used as a standalone device? If you could add further details, that'll surely help. Looking forward to your update.

DJI Gamora Posted at 1-11 05:26
Hi, Kappes62. Thanks for reaching out! We're sorry to read about the difficulties you're encountering. Could you kindly confirm whether the problem also appears when the DJI Pocket 2 is used as a standalone device? If you could add further details, that'll surely help. Looking forward to your update.

Hello, the problem is solved. It just looked like the camera head was stuck. Since it wobbles every time you swing it, I thought it didn't work.

Kappes62 Posted at 1-12 03:02
Hello, the problem is solved. It just looked like the camera head was stuck. Since it wobbles every time you swing it, I thought it didn't work.

Glad it was all sorted out. Should you have further concerns, you can let us know.