PureSQNut
lvl.4
United States
Offline
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I recently inquired about these issues as well in regards to cutting out, progressive lagging etc and this was what I got back via email for Android devices-
"If you have experienced any issues with your Phantom 3 Advanced, Phantom 3 Professional or Inspire 1, please see below. If your issue is not below please let us know and we will work to resolve it as soon as we can.
1. Non-visual live feed image, i.e. a blank screen that appears instead of a camera feed.
Reason: Certain chip pins on the SD card are not connecting properly tothe circuit causing the camera to start up abnormally, making the screen turn black.
Solution: Remove the SD card and re-install it tightly.
Further solution: The camera startup process is being refined to take into account possible connectivity issues with the SD card. If necessary, DJI will repair affected units as quickly as possible.
2. Increased lag and screen flicker.
Reason: The DJI Pilot app is extremely complex, causing it to place highdemands on your mobile device’s processor and power consumption. This is especially true of three functions.
a) Live feed, location map and Flight Route Recording all draw on processing power.
b) When activated, the Video Editor automatically transcodes your live feed and creates your video in real time using your phone’s processor
c) When the remote controller is connected to an iOS device, your iOS device will specifically use a Central Processing Unit (CPU) core to deal with data authentication computation.
All of these functions increase the power consumption of your mobile device, in turn causing its temperature to increase. Most devices will lower processing speed when a temperature threshold is reached, slowing down the app causing lag and flicker.
Suggested solution:
a) Activate hardware decoding on your mobile device in the DJI Pilot app to reduce demands on your mobile device’s CPU.
b) Choose a lower code rate under Image Transmission Quality assmaller files decode more efficiently.
c) Shut down any unused application programs, or activate “Flight Mode”
d) Keep your mobile device in a cool place whenever possible and keep it out of direct sunlight when flying outdoors.
Further solution:
We will continue to optimize the DJI Pilot app, increasing computation efficiency and lowering power consumption to ensure that it always runs smoothly
3. Flickering screen and/or a blank screen during flying.
Reason: When the Phantom is flying at an extended distance, the angle of the antennas is essential to maintain a strong signal.
Solution: Refer to the user manual and adjust the antenna angle."
Reading between the lines and based on the chain of events my best guess is their update is taxing the microprocessors of the tables and phones a wee bit to hard (Especially on android devices). Im sure it will be a matter of time their guys should be able to get this figured out. Im pretty sure its a simple computation error in the code. |
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