new fpv drone and fly more kit 3x battery, one battery failed update at 50% life and now is bricked, two center lights display, drone turns on but cannot be recharged or updated.

please let me send in for replacement didnt even get to fly it

already tried the DJI Ass 2 fix

Hi there, I'm sorry to hear about the difficulties that you encountered. Please contact our support team via http://www.dji.com/support to open a case and send it in for service. We'll do our best to help this out.

DJI Natalia Posted at 3-16 03:57
Hi there, I'm sorry to hear about the difficulties that you encountered. Please contact our support team via http://www.dji.com/support to open a case and send it in for service. We'll do our best to help this out.

Can you tell me the status of the return, It should have arrived to the address in the Shipping label you sent me..

CAS-6043692-Y9C7V7

Whoreable Posted at 3-23 01:32
Can you tell me the status of the return, It should have arrived to the address in the Shipping label you sent me..

CAS-6043692-Y9C7V7

Sorry for the late response. I had replied to your post: https://forum.dji.com/forum.php?mod=viewthread&tid=238590. As per check, the case has been finished. Thanks.