Not installing on compatible phone
1543 4 2021-3-28
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wowie
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Australia
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Hi,

I have Samsung S7 edge with Android 8.0,0 and 64 bit architecture but can't seem to install DJI Fly app successfully. It just displays a message saying "App not installed". Downloaded v1.3.0 from dji website. Is there anything else I need to check?
2021-3-28
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djiuser_TFFzD0OQIonH
lvl.1
Flight distance : 253071 ft
Italy
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Hi, did you accept the installation from unknown sources? Otherwise don't install.
2021-3-28
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wowie
New

Australia
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djiuser_TFFzD0OQIonH Posted at 3-28 21:26
Hi, did you accept the installation from unknown sources? Otherwise don't install.

Hi, Yes I did. Installation has started but near completion (as indicated by status progress bar), it just stops and displays the error message.
2021-3-28
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wowie
New

Australia
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I managed to resolve the issue. It seems that there is not enough space to install the app. So deleted some unused app to free up space and tried installing the app again and it did worked this time!
2021-3-28
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DJI Stephen
DJI team
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Hello there wowie. I am sorry for the trouble this has caused before and it is great to know that after freeing some space on your mobile device you were able to install the DJI Fly application. Thank you for these information and keep flying.
2021-3-29
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