FB: GeoDrone4K
Second Officer
Flight distance : 2676129 ft
Romania
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DJI Stephen Posted at 5-10 21:47
Hello there molocheto. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try using a different mobile device to see if the issue persist? Upon checking the said mobile device ( Samsung Galaxy S21 Ultra ) that your are trying to use on your DJI Mavic Mini and with the DJI Fly application. I am sorry to say that the said mobile device is not recommended for the said drone and with the said application. DJI would suggest using a recommended mobile device for the DJI Mavic Mini and with the DJI Fly application for compatibility and reliability purposes. There is a possibility that the Samsung Galaxy S21Ultra will be able to work on the DJI Mavic Mini and with the DJI Fly application. But however, since it's not yet optimized with the said drone and with the said application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Fly application while using it on the DJI Mavic Mini. For reference I will post a link where in you can check the recommended mobile devices for the DJI Mavic Mini ( https://www.dji.com/mavic-mini/downloads ). Thank you.
Also I have experienced on P30 Pro Huawei (phone tested by DJI as compatible) a few Black screens and FLY app restarted...the drone was connected at remote, just APP crashed and restarted...Why?
For Samsung if you have Exynos CPU, we know is not working properly and the app is crashing...but at P30Pro what problems do you have that is crashing? |
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