DJI Diana
Administrator
Flight distance : 2408 ft
Offline
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Hi there. We're truly sorry for the incident. If your drone is within the warranty period, please contact our Product Support in creating a case ticket. Data analysis can be provided to determine the cause of the incident using the flight records of the crash. We will send you an offer based on the results. Additionally, if your unit has DJI Care service plan and has properly binded your account with your remote controller used in the incident, you can enjoy the fly-away coverage with just a minimal amount for replacement. Hope this helps. |
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