Hello,

I'm using Galaxy S21 phone, with 1.4.4 DJI Fly app and Mini2 with latest firmware installed. So all up to date.

I have noticed that when I use my S21 and AEB mode, my mini2 takes only 2 photos (instead of 3).

(however, when I try with my old phone, mini2 takes 3 photos in AEB mode as expected and as usual)

Seems to me that DJI Fly app is still not fully optimized for Galaxy S21 phone...

Please, is that any help for that?

I've found the same, playing around with my mini 2 using an iphone 12 pro max and it does the same so I'll be interested to see the responses to this

Michael2312 Posted at 6-28 00:25
I've found the same, playing around with my mini 2 using an iphone 12 pro max and it does the same so I'll be interested to see the responses to this

Have you updated the firmware,   Im on Mini 2 with the iPhone 12 Pro Max with latest fly app and I regularly take 3 AEB shots with it, its my preferred shooting mode tbh.

on a S20fe and got 3 AEB jpg + raw pictures.

Latest firmware and fly 1.4.4

Hello there Denndb. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try to check if the firmware of your DJI Mini 2 is on its latest one and can you also please try to uninstall and reinstall the DJI Fly application from this DJI link ( https://www.dji.com/mini-2/downloads ) for us to be able to isolate the said issue. Please keep us posted and thank you.

DJI Stephen Posted at 6-28 01:19
Hello there Denndb. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try to check if the firmware of your DJI Mini 2 is on its latest one and can you also please try to uninstall and reinstall the DJI Fly application from this DJI link ( https://www.dji.com/mini-2/downloads ) for us to be able to isolate the said issue. Please keep us posted and thank you.

Hello,

Regarding the mini2, it's on firmware v01.03.0000.

OK and I have now tried as suggested - I have completely removed DJI Fly from my S21 phone and then I have installed it again from the link you've provided (it's version 1.4.4).

Unfortunately the result is the same - only 2 photos are taken in AEB mode...

Denndb Posted at 6-28 02:09
Hello,

Regarding the mini2, it's on firmware v01.03.0000.

Hi Denndb, we are sorry to hear about that. If the problem persists, currently we may suggest you change another mobile to fly the drone if possible. We have reported this issue to our related team, and we will update you if there is any feedback. Meanwhile, please pay attention to our official website if there is any new version release. Thanks for your support.   

Denndb Posted at 6-28 02:09
Hello,

Regarding the mini2, it's on firmware v01.03.0000.

You must have an Exynos processor.  I have an S21 Ultra with the Snapdragon processor and get 3 AEB shots.  Maybe a future firmware update will solve your issue.  

DowntownRDB Posted at 6-28 04:45
You must have an Exynos processor.  I have an S21 Ultra with the Snapdragon processor and get 3 AEB shots.  Maybe a future firmware update will solve your issue.

Thanks for your support

Denndb Posted at 6-28 05:23
Thanks for your support

You're welcome.