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dji mini 2 remote controller suddenly Power off and not powering on
2276 14 2021-7-3
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djiuser_34uxFyuTUoNz
lvl.1
Flight distance : 145741 ft
India
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The drone and Rc connected but suddenly the RC power off and not Powering on. When i press the power button on RC onece and hold it no led light up even while charging nothing happend. please help me.
2021-7-3
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DJI Susan
Administrator

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Hi, we are sorry to hear about the issue. Please try to charge the controller to see if it comes back to life. If the issue persists, you may need to send the controller back for service.
If you are located in India, please contact the reseller to help. Or you can contact our support via email at http://www.dji.com/support for help to start a case.
2021-7-3
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djiuser_0FsEgZkDCgPi
New

United States
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Exact same issue here right out of the box on a fully charged remote and drone. I was pretty excited about this purchase...
2021-7-10
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DJI Susan
Administrator

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djiuser_0FsEgZkDCgPi Posted at 7-10 11:11
Exact same issue here right out of the box on a fully charged remote and drone. I was pretty excited about this purchase...

Hi there, may I know if you start up with the short press and long press sequence? Please refer to the tutorial below and check again. If it is possible, please provide an operation video to me for further confirmation. Thank you
2021-7-11
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djiuser_VADvTotmjNd4
New

Singapore
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Today My RC happens to me same problems like you, did you get it fix and how please suggest me how you get out of that, currently my mini 2 RC dead not charging and no power up any more.
2021-10-12
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DJI Wanda
Administrator
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djiuser_VADvTotmjNd4 Posted at 10-12 07:23
Today My RC happens to me same problems like you, did you get it fix and how please suggest me how you get out of that, currently my mini 2 RC dead not charging and no power up any more.

Hi, all. We are sorry for the inconvenience caused. Would you please charge the battery to see whether it can be turned on?
If the problem persists, would you please send the product back for testing and repair?
Here is the link: https://www.dji.com/service/repair?from=store_footer
Thank you for your understanding and support.
2021-10-12
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bigobeurre
lvl.1

Romania
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Have you figured out how to solve your issue ?
2021-11-11
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Grityl
lvl.1

United States
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bigobeurre Posted at 11-11 07:19
Have you figured out how to solve your issue ?

Let me know if you hear anything I'm having the same issues
2021-11-12
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MiniManiac
First Officer
Flight distance : 1047503 ft
United Kingdom
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Sounds like  the battery connection has come loose, if its under warranty then send it back, if its not youtube search how to open it and check the connections
2021-11-12
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djiuser_eTyq1XXum9nt
New

Philippines
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Having same issue here.. dji mini 2 sudden shutdown and only repair can be done.
2021-11-23
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djiuser_Yxp4WrWICa8G
New

Netherlands
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Same here. Got a dji mini2 thuis week. Remote is not responding on power button.
Only way to power it on, is bij connecting it to the usb powerhub
1-26 12:04
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Sean-bumble-bee
Captain
Flight distance : 15515 ft
  • >>>
United Kingdom
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Are you doing the short press, release, long press thing?
1-26 12:22
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shibajimandal
lvl.1
Flight distance : 145741 ft
India
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I have to buy new RC. The old one returned from servicing center and they told me that the main board of RC is not in working condition
1-29 06:52
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fans53d1d0ec
New

United States
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It looks like I am having the exact same issue. DJI Mini 2 remote has been working great for about a year. Suddenly today while transferring footage from the drone to my phone, the controller shut off unexpectedly. It will not power back on, no matter what I try (no LED during charging, no sounds, nothing)
Any way to hard reset? Or any other advice?
2-3 17:51
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djiuser_upYlHv6WqXxk
lvl.1
United States
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I am having a similar problem.  New out of box.  Controller doesn't seen to charge.  Plugged in for four hours, lights flashed then went out when I first plugged it in.   After the four hour charge it will not start with short press, long press on start button when unplugged from the charger.  If you plug it in and start it (short press,long press) when lights are flashing it will turn on but once you unplug it it will turn off.  And help would be appreciated.
2-11 03:57
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