Phantom Menace
lvl.1
United States
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As an update, I just managed to contact Liquipel and spoke to a customer service rep. He told me that they did indeed waterproof drones and the model doesn't matter. He also told me that they had an exclusive contract with DJI to do the process. This contract is no longer in place, however, since DJI decided to cancel that contract. He says they canceled it because of the extra work and high cost of the process.
Here's a breakdown.
Under the contract, you would send back your drone to DJI. They would completely disassemble it and send all the individual parts to Liquipel for treatment. Liquipel would coat each individual piece with their waterproof coating and send it back to DJI who would then re-assemble it and send it back to you. The whole process would take about a month. With the current backlog at DJI for turn-around time, that would probably be longer today. The customer service rep told me that as he recalled, the customer would be charged about $500.00 for the whole process. When DJI discontinued the process, it left Liquipel with a non-compete clause that has to time out before they can start doing this work on drones again, which should happen in another year to 18 months or so. That is why no one can find anyone who is actually doing this sort of work at the moment. It is due to clauses in the contract with DJI.
He did say that he encourages everyone who is interested to keep hitting up DJI asking them to resume the service so that they will re-open their contract with Liquipel. Then the wait would be unnecessary.
He also told me that contrary to what may be portrayed in the video, the drone is not 100% impervious to damage by water under any conditions. It is designed as a level of protection for short incidental contact with or submersion in water. Unlike the video, where they just dive into the pool and pull it out and continue to fly the drone, the recommendation is to go into the pool pull it out, power it down immediately, pull out the battery, and make sure everything is dry and clean before flying again. You are not going to be able to go back to where it went down a week later, pull it out and expect no problems, and you should shut it down and stop using it as soon as you get it out of the wet environment, but it does give you time to do that without suffering any damage from contact with water for short periods.
So, at least according to the people at Liquipel, it is real, it does work, it can be used on drones, and it will be again, as soon as the clause in their contract with DJI runs out, or DJI receives enough pressure from customers to start up the contract with Liquipel again.
So if you are interested in this added layer of protection, please contact DJI by whatever means possible and let that be known. If enough people are interested, they might start it up again.
Well, it can't hurt to ask, anyway.
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