Lost image transmission 150m distance
944 7 2021-7-24
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Junkernut
lvl.1
Flight distance : 108885 ft
Germany
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Hi,

i tried the last days the different flight modes. The problem is that i often lost the image transmission in the goggles in a distance around 150m (127m, 152m in the log) with 24 satellites. There nothing between me and the drone, no trees or something else. Anyone others have the same problems too? Maybe something with the antennas?

Thanks for help





2021-7-24
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frankymusik
First Officer
Flight distance : 27841053 ft
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Germany
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2021-7-24
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we do apologize for the trouble. Can you please try to fly to a different location to see if the issue persists? There might be an interference in the area where you are flying and this might be the cause of the issue. You may also try to calibrate the compass to see if there are any changes. Please keep us posted. Thank you!
2021-7-24
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Junkernut
lvl.1
Flight distance : 108885 ft
Germany
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DJI Paladin Posted at 7-24 23:20
Hi there. Thank you for reaching out and we do apologize for the trouble. Can you please try to fly to a different location to see if the issue persists? There might be an interference in the area where you are flying and this might be the cause of the issue. You may also try to calibrate the compass to see if there are any changes. Please keep us posted. Thank you!

Thanks for you reply. It happend on two different places. I will test it again on an other place in the next days. I attaced one screenshot as a sample from the flight log with one spot the connection break down immediate.
2021-7-24
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Vertigocal
lvl.3
Flight distance : 554928 ft
Germany
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Where do you fly? In Europe? Guess the drone is in CE Mode. There are some unofficial tools to switch to FCC mode. ;)
You could also try to switch from 5,8Ghz to 2,4Ghz mode and vice versa. 5,8Ghz is better in urban places with interferences from wifi and so on, and 2,4Ghz is better for more range on open fields.
2021-7-24
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DJI Paladin
Administrator
Flight distance : 318 ft

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Junkernut Posted at 7-24 23:43
Thanks for you reply. It happend on two different places. I will test it again on an other place in the next days. I attaced one screenshot as a sample from the flight log with one spot the connection break down immediate.[view_image]

Thank you for your response. Kindly please keep us posted after you did the test flight in different locations. Thank you for your understanding and support!
2021-7-26
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Junkernut
lvl.1
Flight distance : 108885 ft
Germany
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Thanks for your response. I will test it on friiday at a complete different location with Auto and 2.4 Ghz Mode and will give you a feedback.
2021-7-27
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Junkernut
lvl.1
Flight distance : 108885 ft
Germany
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Vertigocal Posted at 7-24 23:57
Where do you fly? In Europe? Guess the drone is in CE Mode. There are some unofficial tools to switch to FCC mode. ;)
You could also try to switch from 5,8Ghz to 2,4Ghz mode and vice versa. 5,8Ghz is better in urban places with interferences from wifi and so on, and 2,4Ghz is better for more range on open fields.

Thanks for your reply. Yes im from Europe. I know this modes, but i think also with 25mW should be the signal strong enough not break at around 150 or 200m without obstacles.
2021-7-27
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