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OM 5 Won't Connect to iPhone 12 Pro Max
2175 12 9-12 22:14
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poohstraveler
lvl.1
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Mexico
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I just received the DJI OM 5, and it will not connect to my iPhone 12 Pro Max. I got it to connect (finally) to my older XS, but it just keeps timing out on the new iPhone. I have read various tips and tricks people recommended with the older Osmo products and nothing works. I have other DJI products that connect through Mimo and numerous DJI drones so connectivity hasn't been a problem before. Any advice or suggestions would be greatly appreciated. Thanks!

9-12 22:14
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DJI Wanda
Administrator
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Hello, poohstraveler. Sorry for your inconvenience. Could you please reinstall the Mimo APP through this link:
https://www.dji.com/au/downloads/products/om-5
Please reset the Bluetooth and then try to connect to your phone in APP again.
9-12 23:17
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WebParrot
Captain
Flight distance : 21086 ft
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United States
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Delete the Mimo App and re-download it.  Sometimes "old" versions have conflicting settings that can't be undone or overridden.  You may have also updated the iOS in between and there's some changes to BlueTooth that may not be recognized by the previous installed Mimo.
9-16 17:19
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Junipera
lvl.1

United States
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I'm unable to connect the DJI om5 to anything at all, Samsung Note 20 Ultra, Huawei P30pro etc
Uninstalled and reinstalled the app, tried different phones, unpaired and paired device, followed the direction to push the three buttons at once to reset the Bluetooth connection, but simply nothing is found in the Mimo app.

Without the app, when paired directly, the buttons are mapped improperly as well. Record becomes volume up. So as is, it's useless without the app.


The om5 is also super shakey and grindy when I turn it on, with or without a phone mounted on it.
9-19 11:55
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AlexLanza
lvl.1
Flight distance : 25810 ft
Italy
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I have the same problem, i'm unable to connect the OM 5 to my Android smartphone.   The smartphone never find the OM 5 through the app, also when it's already paired like a regular bluetooth device.

Also the bluetooth reset procedure read on the user manual didn't work, the light is always green and didn't turn into yellow.
9-21 00:57
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esteve
lvl.2
Flight distance : 104386 ft
United States
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AlexLanza Posted at 9-21 00:57
I have the same problem, i'm unable to connect the OM 5 to my Android smartphone.   The smartphone never find the OM 5 through the app, also when it's already paired like a regular bluetooth device.

Also the bluetooth reset procedure read on the user manual didn't work, the light is always green and didn't turn into yellow.

same problem here, any solution? return the product?
9-21 05:26
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Sven Behring
lvl.4
Flight distance : 83051 ft
Czechia
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the same with my device... Samsung Glaaxy Note 10+ and OM5... Can´t connect the device...
9-21 08:24
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fansf8ed09f5
New

United Kingdom
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For Android users, you need to download from DJI website mimo ver 1.6 uninstall original apk and then install 1.6
9-21 16:15
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AlexLanza
lvl.1
Flight distance : 25810 ft
Italy
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fansf8ed09f5 Posted at 9-21 16:15
For Android users, you need to download from DJI website mimo ver 1.6 uninstall original apk and then install 1.6

thanks, now it works
9-22 00:51
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fans41ecc6cd
lvl.1
Flight distance : 328117 ft
United States
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Sven Behring Posted at 9-21 08:24
the same with my device... Samsung Glaaxy Note 10+ and OM5... Can´t connect the device...

Reinstall the Mimo APP through this link:
https://www.dji.com/au/downloads/products/om-5
Please reset the Bluetooth and then try to connect to your phone in APP again
9-22 04:40
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fans41ecc6cd
lvl.1
Flight distance : 328117 ft
United States
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Sven Behring Posted at 9-21 08:24
the same with my device... Samsung Glaaxy Note 10+ and OM5... Can´t connect the device...

Reinstall the Mimo APP through this link:
https://www.dji.com/au/downloads/products/om-5
Please reset the Bluetooth and then try to connect to your phone in APP again
9-22 04:40
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Look1ng2
lvl.1
Flight distance : 328117 ft
United States
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AlexLanza Posted at 9-21 00:57
I have the same problem, i'm unable to connect the OM 5 to my Android smartphone.   The smartphone never find the OM 5 through the app, also when it's already paired like a regular bluetooth device.

Also the bluetooth reset procedure read on the user manual didn't work, the light is always green and didn't turn into yellow.

Reinstall the Mimo APP through this link:
https://www.dji.com/au/downloads/products/om-5
Please reset the Bluetooth and then try to connect to your phone in APP again
9-22 04:48
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EvolvingParty
lvl.1

Australia
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Sorry I replied to the worng topic, ignore this post
9-25 13:07
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