Loss of screen data
523 6 2021-9-26
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GaryDoug
First Officer
Flight distance : 1264639 ft
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United States
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Today I flew several M2P flights, mostly active tracking, and on one flight the screen did something strange. The video was still good but there was absolutely no data/telemetry on the screen. not even any format for it. There was a time indication on the bottom of the screen in bold characters that was not there before. I reset the app in flight and it was fixed. Is there something I did to cause this? Is this a known problem or a hidden feature?

2021-9-26
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DJI Stephen
DJI team
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Hello there GaryDoug. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device you are using for us to be able to isolate the said issue? Thank you.
2021-9-26
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GaryDoug
First Officer
Flight distance : 1264639 ft
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United States
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I was using a Samsung Galaxy S9.
2021-9-27
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hallmark007
Captain
Flight distance : 9827923 ft
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Ireland
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Swipe up swipe down…
2021-9-27
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GaryDoug
First Officer
Flight distance : 1264639 ft
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United States
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hallmark007 Posted at 9-27 10:10
Swipe up swipe down…

A heroic reply, thanks for this information. Hope you don't mind if I swipe right on you ;-)  JK

I just noticed that I had the following link saved in my M2P folder .Incredibly it is shown as #2 in the list of 6. The link was titled 6 hidden features and I should have noticed that.

2021-9-27
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NickelPlate
lvl.3
Flight distance : 506073 ft
United States
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This happened to me yesterday on my Mini 2. Video streaming was fine but the telemetry was just frozen no altitude or distance telemetry. Didn't notice anything else since I promptly brought it back landed and restarted the app and everything was fine after that.
2021-9-29
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GaryDoug
First Officer
Flight distance : 1264639 ft
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United States
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NickelPlate Posted at 9-29 11:35
This happened to me yesterday on my Mini 2. Video streaming was fine but the telemetry was just frozen no altitude or distance telemetry. Didn't notice anything else since I promptly brought it back landed and restarted the app and everything was fine after that.

The Mini 2 uses a different app and remote.
2021-9-29
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