Hi,

We have recently purchased two matrice 300 DJI drones from DJI.

We would like to check the warranty status of these two items;

Serial No.
1) 1ZNBJ9F00C00XB
2) 1ZNBJ9600C0047

Regards,
Adnan

Hi Adnan, the warranty period for a product starts on the day such product is delivered. Please check the Warranty Period of Main Parts via this website: https://www.dji.com/service/policy?site=brandsite&from=nav. Thanks.

Should there be any other concerns, please feel free to let me know. Hope you have a nice weekend!

DJI Natalia Posted at 11-12 17:50
Hi Adnan, the warranty period for a product starts on the day such product is delivered. Please check the Warranty Period of Main Parts via this website: https://www.dji.com/service/policy?site=brandsite&from=nav. Thanks.

Should there be any other concerns, please feel free to let me know. Hope you have a nice weekend!

Dear Natalia,

Thank you for your reply, I have looked at that section but I am looking to reverify the warranty status of each individual part, i.e. warranty status of each individual part (per serial number)? is that possible?

Thanks in Advance.

Regards,
Adnan

Dear Natalia,

Thank you for your reply, I have looked at that section but I am looking to reverify the warranty status of each individual part, i.e. warranty status of each individual part (per serial number)? is that possible?

Thanks in Advance.

Regards,
Adnan

Hi, please I buy a dji mavic air 2S and I want to now if I have warranty. Please the serial number is 3YTSJ6M00328SV

Adnan Us Sadiq Posted at 11-13 06:18
Dear Natalia,

Thank you for your reply, I have looked at that section but I am looking to reverify the warranty status of each individual part, i.e. warranty status of each individual part (per serial number)? is that possible?

Hi Adnan, we only can help to check the activation information via the serial number. For the warranty period, as replied on the 2# floor, it starts on the day such product is delivered.
And you can check the Warranty Period of Main Parts via this link: https://www.dji.com/service/policy?site=brandsite&from=nav. Hope this helps.

djiuser_aUw8yE0oGVrM Posted at 11-15 05:58
Hi, please I buy a dji mavic air 2S and I want to now if I have warranty. Please the serial number is 3YTSJ6M00328SV

Hi there, I have sent you a PM, please check it. Thanks.

I would like to check if this drone has any warranty 3N3BHCT012019Q

I would like to check if this drone has any warranty 3N3BHCT012019Q

Hello Natalia

I bought a dji mavic air 2S and I want to now if I have warranty. Please the serial number is 3YTBJCE00302PS

please check my warranty period 3QFPK6JCA60361

DJI Natalia Posted at 2021-11-16 02:33
Hi there, I have sent you a PM, please check it. Thanks.

Hey Dji can you please check warranty validity for me 3pyzk7q00a0532

Alinca Megan Brown Posted at 9-27 06:31
Hey Dji can you please check warranty validity for me 3pyzk7q00a0532

Hi, Alinca. Your DJI Pocket 2 is still within the warranty period and is expected to expire on 2023/11/08. You can use this link for your reference: https://repair.dji.com/device/detail?re=US&lang=en. Have a great day.

Hello, DJI team.


I need warranty info for an Pocket 2, sn: 3PYZK6F00A1000.

thanks

Nicuapos Posted at 11-6 12:40
Hello, DJI team.

Hello there. Thank you for reaching out. Your Pocket 2 is still within the warranty. It is expected to expire by 2025/04/09. You can also check it using this link: https://repair.dji.com/device/detail?lang=en&re=us. Have a great day ahead.

Hi team,
Can I please have an updated status on my warranty?

1581F5YHC22CP0029JK4
687CKCE0019BL3

Thanks,
Filipe