Hello dear support team!

After last update on Android 12 and DJI Fly 1.5.1 my drone camera isn't working well. I see a black screen instead of the image captured from the camera. You can see attached screenshot.

My equipment:

1. Aircraft: DJI Mavic Air 2.
2. Aircraft Firmware: 01.01.06.90.
3. Phone: Samsung Galaxy S21 Ultra (Exynos, 512Gb version).
4. Phone OS: Android 12 with One UI 4.
5. DJI Fly 1.5.1 (updated automatically from 1.5.0).

I tried to reinstall DJI Fly, but no result.
I tried to reset all camera settings, but no result.
I tried to change camera settings and modes, but no result.

Please give me some info what should I do to fix this problem.

Thanks!

I guess this is related to the fly app not working correctly on Pixel 6. Same issue

Same setup and same problem for me!

Yaros1 Posted at 11-22 02:46
I guess this is related to the fly app not working correctly on Pixel 6. Same issue

Pixel 6 isnt on the supported device list yet.

Seems to be a really common problem with Android 12.   Almost no one has it working on Android12

DAFlys Posted at 11-22 07:09
Seems to be a really common problem with Android 12.   Almost no one has it working on Android12

Yep, it seems so.
But my friend has a Pixel 5 with Android 12 and it works great. This is pretty strange.
Also, for the ones that have this issue. Try to enable or disable (if it was previously enabled) USB Debugging in developer options. Just a guess of something that might work, haven't tried it myself because I don't own a device that doesn't support DJI Fly.

Yaros1 Posted at 11-22 23:53
Yep, it seems so.
But my friend has a Pixel 5 with Android 12 and it works great. This is pretty strange.
Also, for the ones that have this issue. Try to enable or disable (if it was previously enabled) USB Debugging in developer options. Just a guess of something that might work, haven't tried it myself because I don't own a device that doesn't support DJI Fly.

Is he running 1.5.1 or the last Fly App Beta for Android 12 they released.?

DAFlys Posted at 11-23 00:26
Is he running 1.5.1 or the last Fly App Beta for Android 12 they released.?

No DJI reply yet? How poor is that?

DAFlys Posted at 11-23 00:26
Is he running 1.5.1 or the last Fly App Beta for Android 12 they released.?

No DJI reply yet? How poor is that?

DAFlys Posted at 11-23 00:26
Is he running 1.5.1 or the last Fly App Beta for Android 12 they released.?

No DJI reply yet? How poor is that?

Yaros1 Posted at 11-22 23:53
Yep, it seems so.
But my friend has a Pixel 5 with Android 12 and it works great. This is pretty strange.
Also, for the ones that have this issue. Try to enable or disable (if it was previously enabled) USB Debugging in developer options. Just a guess of something that might work, haven't tried it myself because I don't own a device that doesn't support DJI Fly.

No DJI reply yet? How poor is that?

ILS Posted at 11-23 00:41
No DJI reply yet? How poor is that?

wow.   quadrule post too.
@Montfrooij Have you ever seen one of those?

DAFlys Posted at 11-23 00:53
wow.   quadrule post too.
@Montfrooij Have you ever seen one of those?

Wow.
No, never have.

Montfrooij Posted at 11-23 01:07
Wow.
No, never have.

I'm off the get a lottery ticket

DAFlys Posted at 11-23 01:20
I'm off the get a lottery ticket

ILS should for sure

Montfrooij Posted at 11-23 01:51
ILS should for sure

ILS? You have Instrument Landing System on your drone?

yogi053 Posted at 11-23 03:42
ILS? You have Instrument Landing System on your drone?

It's the name of the OP

Montfrooij Posted at 11-23 05:15
It's the name of the OP

Sorry! My poor attempt at humour.

yogi053 Posted at 11-23 08:08
Sorry! My poor attempt at humour.

Hahahahahahahaha.
No problem at all.
I love a bit of humor.
Always better than anything else  really!

DAFlys Posted at 11-23 01:20
I'm off the get a lottery ticket

LOL... sounds like a good idea, you need to win a lottery to buy DJI these days...

Northwood Posted at 11-23 14:55
LOL... sounds like a good idea, you need to win a lottery to buy DJI these days...

You certainly do if you want a Mavic 3.