Original Mavic Active Track fail
389 4 2021-11-30
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JJC
lvl.1
United Kingdom
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So I had the drone following me via active track which was working just fine. The drone was roughly 15 meters behind me. It was slowly tracking me and turning the corner as I walked in front of this tree.
Screenshot 2021-11-30 at 17.00.32.png

The second my body was completely masked by the tree the drone accelerated to full speed heading straight directly into the tree.

Screenshot 2021-11-30 at 17.03.04.png

My understanding was that if active track looses you it just stops? I can't understand why this happened?





2021-11-30
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Peterx
First Officer
Flight distance : 1500203 ft
Germany
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Missing contrast and form of the target(You)  I did a tracking with my Mavic after my P3S and exactly im front on a tree the Mavic lose the Phantom.
2021-11-30
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JJB*
Core User of DJI
Flight distance : 13730230 ft
  • >>>
Netherlands
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Hi,

Only the flightlog will explain what happend and why.

So if you like upload your log using > https://www.phantomhelp.com/LogViewer/Upload/

cheers
JJB
2021-11-30
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DJI Stephen
DJI Team
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Hello there JJC. I am sorry for the trouble this has caused and thank you for reaching out. Since this unfortunate event happened to your DJI Drone, I would recommend for you to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance with regards to this matter. We will do there best to help you and give out the best resolution for the said issue. Again, I am sorry and thank you.
2021-11-30
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Peterx
First Officer
Flight distance : 1500203 ft
Germany
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Here is the clip of my tracking the P3. You may look for the sequence in 1:40.
2021-12-13
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