I have a Phantom 4 Pro which is not connecting to iPad Air (4th generation) running on iOS 14.4.2. I tried to connect using DJI Go 4 App v4.3.46

May you please assist me with this.

Welcome Wellington ! Try reinstall the Dji go app

Hi there, Wellington#. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to uninstall and reinstall the DJI Go 4 application to see if the issue persists? Also, kindly please check your USB communication cable and if you have a spare one kindly please try to replace the other one and check if there's some changes. Please keep us posted. Thank you.

Thank you, it's sorted now.

Wellington# Posted at 2021-12-6 05:42
Thank you, it's sorted now.

Hi Wellington, how do you fix the problem? Im still struggling with the connection issue between my ipad air 4th gen and my phantom 4 pro.

D.E.P Posted at 1-10 05:22
Hi Wellington, how do you fix the problem? Im still struggling with the connection issue between my ipad air 4th gen and my phantom 4 pro.

Open DJI Go4 on Ipad. The shutdown the ipad without closing DJI Go4. Connect the Ipad to the controller. Switch on the the controller. Switch on the drone. The Ipad will turn on once power is detected from the controller. Open DJI Go4, it should connect.

I’ve got the same problem I can’t get connected
I’ve tried what you did but it still doesn’t work

great informations !
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